Our Mission
Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.
We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.
Your Impact on our Mission
Zocdoc is seeking a Staff Analytics Engineer to join a centralized team responsible for defining, creating, and maintaining a scalable and robust analytics layer that powers Zocdoc’s strategic analytics, operations, and reporting capabilities. As a Staff-level member, you'll lead the design and implementation of complex data transformations and production-grade data models, establishing standardized datasets that drive critical decision-making across the organization. Collaborating closely with Product Management, Product Engineering, Data Engineering, and Analytics teams, you'll ensure data solutions are strategically aligned, efficient, and consistently reliable, enabling teams across Zocdoc to rapidly gain meaningful insights from high-quality data.
You’ll enjoy this role if you are…
- Excited about designing and building strategic data products that drive impactful outcomes across the entire organization
- Passionate about solving complex, high-impact problems using data and analytics at scale
- Committed to setting a high bar for technical excellence and continuously improving whatever you're working on
- A collaborative leader who enjoys working cross-functionally in a supportive and highly cooperative environment
- Enthusiastic about architecting scalable data solutions using cutting-edge technologies to support long-term business strategies
Your day to day is…
- Defining and enabling trusted, strategic datasets and analytics solutions that empower data consumers to quickly and reliably gain insights at scale
- Leading efforts to enhance self-serve analytics across the organization through advanced administration, adoption strategies, and training for analytics tools (Looker and Amplitude)
- Partnering strategically with analysts, product managers, and product engineers to ensure the analytics infrastructure meets evolving business requirements and is robust and maintainable
- Architecting and developing production-grade data transformations and models using SQL, DBT, and Dagster, ensuring optimal performance, maintainability, scalability, and reliability
- Collaborating closely with data engineering on strategic infrastructure initiatives to enhance data ingestion, processing pipelines, and integration of new data sources
- Driving the establishment and continuous improvement of standards around data governance, security, privacy, quality, and retention, influencing best practices across the organization
You’ll be successful in this role if you have…
- 6+ years of experience as an analytics engineer, data engineer, or similar role
- 3+ years of experience using DBT & DBT Core, with a strong understanding of data modeling and data warehousing concepts
- Expertise in writing performant SQL, especially within cloud-based data warehouses like Snowflake, and have strong Looker developer skills, with an emphasis on LookML modeling and overall project design
- Experience managing the administration and/or adoption of data visualization tools (e.g. Looker) and event-based analytics/user journey tools (e.g. Amplitude)
- Ability to navigate ambiguity and work with urgency in a fast-moving environment with multiple stakeholders
- Good communication skills across all levels of stakeholders (business & technical) with the ability to influence and build consensus
- Proficiency with Python
- Experience with Dagster or other orchestration tools
- Experience utilizing AI Codegen to improve the efficiency of your workflow
- Experience with data governance principles, KPI management, and supporting data operations for business intelligence
Benefits:
- Flexible, hybrid work environment at our convenient Soho location
- Unlimited Vacation
- 100% paid employee health benefit options (including medical, dental, and vision)
- Commuter Benefits
- 401(k) with employer-funded match
- Corporate wellness programs with Headspace and Peloton
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Catered lunch every day along with beverages and snacks
- Employee Resource Groups and ZocClubs to promote shared community and belonging
- Great Place to Work Certified
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
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Top Skills
What the Team is Saying
What We Do
Zocdoc is the tech company at the beginning of a better healthcare experience. Each month, millions of patients use Zocdoc to find in-network neighborhood doctors, instantly book appointments online, see what other real patients have to say, get reminders for upcoming appointments and preventive check-ups, fill out their paperwork online, and more.
Why Work With Us
Zocdoc's forward-thinking approach prioritizes collaboration, agility, and continuous learning in service of our long-term vision. This has helped us drive significant innovation in a complex, slow-moving industry, and our talented team is looking for impact-minded individuals to join us as we continue to re-imagine the healthcare experience.
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Zocdoc Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our NYC office is accessible to all employees five days a week, though working in-office remains completely voluntary; everyone is invited but nobody is required to work in the office.
