From local bakeries to well-known eateries, Dojo payments serve over 140,000 places across the UK.
And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.
Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.
If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.
To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.
About the tribe: In RevOps we are a hybrid team of Software Engineers and Analytics Engineers that are critical to implementing the Commercial strategies for DOJO’s growth. Our team looks after several core processes that keep DOJO in business, especially the ones that affect our Partners and Payment Consultants. Our work always has multiple stakeholders across different areas and day to day we build and maintain systems that they use, lend domain expertise, consult on queries and plan changes based on their needs.
What you’ll do:
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Be a thought leader for Analytics Engineering within the tribe. This means a comprehensive analytical view of where we are, setting the direction and strategy for data.
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Be hands-on to support the data needs of the tribe- using dbt, looker and other tools to deliver scalable data products.
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Be the representative of AE within the tribe, working with the other leads to shape the strategy of the tribe.
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Support and mentor other analysts in the team
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Work with technical and non-technical stakeholders to plan and deliver complex projects
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Collaborate with representatives of other departments such as Sales, Ops, Commercial, Marketing and of course, other tribes.
What you’ll bring:
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You can break down and explain complex processes, requirements and data pipelines to both technical and non-technical stakeholders.
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Demonstrable experience in developing analysis in commercial environments. You know how to shape requirements, work productively, communicate with your stakeholders and organise resources.
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You can use data visualisation tools to convey insights and drive actionable decisions
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You can understand and manipulate large datasets, combining data from multiple sources to obtain the required results.
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You can communicate effectively within a team and with non-technical stakeholders to understand requirements.
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You have a keen eye for detail and have high standards in your work.
Dojo from the get-go
First launch was back in 2009. So with over 15 years in the payments industry, we’ve got a story to tell.
Dojo is built to soothe customer and consumer pain points across the world for over 140,000 customers.
And today, there’s over 1,200 of us in multiple locations across the UK, Ireland, Spain, and Italy.
Our mission is to empower businesses to thrive in the experience economy by creating the tools and tech that turns transactions into meaningful relationships.
We do that through sophisticated EPOS payments integrations, fast transactions, hospitality bookings, and a strong consumer restaurant app.
Question: what’s curious, relentless, and customer obsessed?
If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.
If the following speak to you, let’s talk:
- You’re curious. You have a real desire to learn and create.
- You’re relentless. You keep going even when it’s easier not to.
- You’re customer-obsessed. You know how important customers are to what you do.
Dojo home and away
We love collaboration. We have offices across Europe – that takes some dynamism.
Long-distance calls are a must, but we’ve always valued in-person work when it’s possible, especially meetings. We aim for asynchronous communication when we can though.
Don’t like rules? Nor do we. We avoid top-down policies – it’s all about teams having the power to fuel their success.
At Dojo, you’re trusted to judge what you see and make the call in the best interest of our customers.
Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.
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What We Do
Since launching in 2019 to address business owners’ pain points across the UK, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners. Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants in just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast
