Senior Analyst, Total Rewards

Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is investing in its employees, technology, and customer experience – with long-term success in mind every step of the way.

Overview

We’re looking for a data-driven, analytical Total Rewards professional to help shape and scale Forward’s global Total Rewards programs. In this role, you’ll build the foundation of our compensation strategy, strengthen data integrity and systems, and manage the day-to-day operations that keep our programs running smoothly.

The ideal candidate is someone who loves digging into data, designing structures that make sense, spotting trends, and collaborating across teams to drive meaningful impact. They have deep expertise in Canadian compensation and benefits and experience supporting a global Total Rewards framework. This is a high-visibility, high-impact role that will play a key part in aligning our Total Rewards strategy with our performance-based culture ensuring our programs not only attract and retain great talent, but also reward growth, results, and impact across the organization.

Job Duties:

• Manage the full-cycle compensation and total rewards initiatives

• Manage and improve compensation processes, including job architecture, salary reviews, pay equity analyses, market competitiveness, and performance-based compensation strategies

• Administer annual compensation, incentive, bonus, and equity programs with precision and insight

• Leverage salary surveys and analyze market data on a recurring basis to guide compensation decisions

• Serve as a trusted advisor for compensation guidance, providing data, insights, and recommendations for compensation and benefits decisions

• Provide insights and recommendations on our benefits program, analyzing benefits utilization data and market trends to assess the competitiveness and cost-effectiveness of current offerings

• Support administration of total rewards programming, including the annual open enrollment process, and maintain compliance with relevant and local regulations

• Partner with the Senior Manager, Total Rewards to translate the data and execute on strategic business decisions that attract talent, promote retention, and incentivize employees

• Build dashboards or reporting tools to analyze compensation trends, such as offer activity and internal pay equity

• Maintain compliance with relevant compensation and benefits laws and policies

• Ensure accurate data entry and integrity within the HRIS and other systems related to compensation and benefits

• Collaborate cross-functionally with Talent Acquisition, HRBPs, Finance, Recruiting, and Legal to drive decision-consistency, and provide market-aligned offer guidance

Required Skills & Experience:

• 5+ years of experience in Compensation or Total Rewards

• Bachelors Degree in HR, Business, Finance, or other related field

• Advanced data and analytical skills – the ability to collect, interpret, and present complex data is critical

• Proficiency with spreadsheet software (like Excel) for tasks such as VLOOKUP and pivot tables. Working knowledge of analytics dashboard tools, such as Tableau, preferred

• Deep knowledge of compensation frameworks, pay structures, job leveling, benchmarking, pay equity practices, and total rewards strategy (US and Canada required)

• Global compensation experience and experience working in a global organization (around 500+ employees) preferred

• Experience with HRIS and compensation tools such as Rippling, Payscale, and Pave preferred

• Working knowledge of equity compensation and the ability to support equity programs (incentive plans, options, documentation)

• Exceptional attention to detail, communication, critical thinking, problem-solving, and organizational skills are a must

• Strong understanding of relevant legal and regulatory requirements (e.g., local labor laws, FLSA, and pay equity)

• Drive the Mission - We believe in financial opportunity for underserved small businesses. We say “yes” when others say “no.”

• Keep It Real - We value direct communication, candid feedback, and authenticity. We are an open book.

• Act with Kindness - We create an environment where caring is cool and helping is the norm. We do the right thing.

• Shoot for Extraordinary - We are inspired by innovative thinking and continuous improvement. We never settle for yesterday’s best.

About Us:

Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Whether facing challenges accessing traditional financing or simply needing a convenient, flexible solution, Forward is committed to funding more of the millions of small businesses nationwide. Forward offers revenue-based financing – delivering an upfront sum of working capital in exchange for a set amount of the business’s future revenue. By simplifying the requirements, streamlining the process, and using advanced proprietary technology, Forward is often able to deliver funds same day – giving more businesses the financial opportunity they need to thrive. Plus, with their dedicated teams and award-winning service, customers get personalized support when they need it most.

Since 2012, Forward has expanded access to capital by providing over $4.1 billion in funding to more than 80,000 small businesses. The company is A+ rated by the Better Business Bureau with an Excellent / 4.7 stars rating on Trustpilot.com. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is dedicated to empowering both its team and the customers they serve, helping them succeed and thrive.

Perks & Benefits:

At Forward, our team members are at the heart of our company, and we are committed to taking care of them as people, not just employees. We offer a comprehensive benefits package, including but not limited to: medical, dental, vision, and commuter benefits, a flexible time-off policy, paid parental leave, 401k match for US employees, wellness reimbursement, volunteering days, annual professional development budget, and charitable donation match.

Workplace flexibility is a top priority at Forward too. Our Employee Choice policy means that almost all of our employees get to decide where they work. As a business, we are focused on impact; we are more concerned with your contributions to the success of the company than where you get your work done. If face-to-face time is desired, people managers are empowered to find a cadence that works for their team. 

When we aren’t collaborating to drive business and support our customers, we’re finding virtual and in-person ways to get to know our colleagues, celebrate team wins, and have fun together! 

US Equal Opportunity Employment Information

Forward Financing is proud to be an equal opportunity employer, and is committed to fostering a fair and inclusive culture built on a foundation of high performance and exceptional customer experience. With a laser focus on employee impact, we’re able to reduce biases and ensure the right people are in the right jobs to contribute to our mission. The varied perspectives of our people fuel innovation and make us a stronger team. By embracing what makes each of us unique, we create a supportive environment where people feel valued, accepted, and empowered to thrive.

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