Location: US- Remote. Must be located in EST or CT time zone.
This role serves as a strategic partner to Sales, Finance, and GTM leadership, driving forecast accuracy, pipeline integrity, reporting standardization, and scalable operational processes across a global sales organization.
The ideal candidate thrives in fast-paced, evolving environments and brings strong analytical rigor, systems expertise, and a bias for execution.
Why This Role
This position offers high visibility with senior leadership and the opportunity to design and scale critical processes during a pivotal growth phase—directly influencing business performance and operational excellence.
Key Responsibilities
Sales Execution & Forecasting
- Partner with regional sales leadership (AVP/RVP) to drive pipeline visibility, rigorous deal inspection, and forecast accuracy.
- Own weekly and quarterly forecasting cadences, proactively identifying risks and opportunities.
- Support EOQ execution through structured deal reviews and disciplined data hygiene to ensure accurate, reliable reporting.
Pipeline & Analytics
- Build and manage pipeline, bookings, and attainment reporting across regions
- Deliver executive-ready insights on pipeline coverage and quality, conversion trends and sales velocity, and bookings performance versus targets.
- Identify gaps and opportunities to accelerate pipeline creation and improve close rates.
Salesforce Governance & Data Integrity
- Drive data hygiene, opportunity management, and consistent Salesforce usage across the sales organization.
- Own and standardize key reporting structures (e.g., lead source, deal type, region/sub-region).
- Monitor key performance indicators (KPIs) such as pipeline velocity, win rates, and sales cycle length
- Partner with Sales Ops leadership to enforce consistent definitions and scalable global processes.
Process Optimization & Integration
- Support data and IT infrastructure integration efforts, aligning systems, reporting, and processes across legacy organizations.
- Standardize reporting frameworks and operating cadences to enable global scale and consistency.
- Identify inefficiencies and implement process improvements through automation, simplification, and standardization.
Cross-Functional Collaboration
- Serve as a trusted advisor to Sales, Finance, Marketing, and RevOps.
- Support strategic initiatives, including cross-sell/upsell enablement, compliance and licensing programs, and board and executive reporting.
What Success Looks Like
- Sales leadership trusts the accuracy and clarity of your insights.
- Forecasts are predictable, explainable, and reliable.
- Pipeline visibility and quality improve across regions.
- Scalable processes enable growth and operational consistency.
Requirements:
- Bachelors' degree in Accounting, Finance, Business Management or another related field, or relevant equivalent working experience. Masters Preferred.
- 5–8+ years in Sales Operations, Revenue Operations, or Business Operations
- Strong proficiency in Salesforce (reporting, dashboards, data governance)
- Advanced skills in Excel / data analysis and visualizations (pivot tables, modeling, large datasets)
- Experience supporting global sales organizations and forecasting processes
- Ability to translate complex data into clear, executive-level insights
Preferred
- Experience in SaaS / CX / Contact Center / Automation solutions
- Expertise in Salesforce, RCA, Oracle,
- Familiarity with BI tools (Power BI, Tableau, etc.)
- Experience partnering directly with sales leadership
- Experience supporting organizational change or system integrations
About the Team
Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.
For US Applicants
2025 Benefits Offering
Skills Required
- Bachelor's degree in Accounting, Finance, Business Management, a related field, or equivalent relevant work experience
- 5-8+ years of experience in Sales Operations, Revenue Operations, or Business Operations
- Strong proficiency in Salesforce, including reporting, dashboards, and data governance
- Advanced Excel and data analysis skills, including pivot tables, modeling, visualizations, and large datasets
- Experience supporting global sales organizations and forecasting processes
- Ability to translate complex data into clear, executive-level insights
- Master's degree
- Experience in SaaS, CX, Contact Center, or Automation solutions
- Expertise in Salesforce, RCA, and Oracle
- Familiarity with BI tools such as Power BI or Tableau
- Experience partnering directly with sales leadership
- Experience supporting organizational change or system integrations
Verint Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Verint and has not been reviewed or approved by Verint.
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Strong & Reliable Incentives — Feedback suggests incentive compensation for go-to-market roles is structured competitively, with attractive on-target earnings cited in sales. Variable or bonus pay appears to be part of the package in several tracks.
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Leave & Time Off Breadth — Feedback suggests paid time off and holidays are a strength, with generous PTO and personal holidays frequently highlighted. Flexible work schedules and remote/hybrid options further support time away and balance.
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Parental & Family Support — Employer materials highlight company-paid parental leave, adoption assistance, and fertility support. Feedback suggests these family-oriented programs are part of a comprehensive global offering.
Verint Insights
What We Do
Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Our solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. We help our customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap. More than 10,000 organizations in over 175 countries—including more than 85 percent of the Fortune 100 — rely on Verint. To learn more, visit: www.verint.com
