Senior Analyst, PM Market Delivery

Posted 3 Hours Ago
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Hiring Remotely in Mexico City, Ciudad De México, MEX
Remote or Hybrid
Senior level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
We are a global technology company in the payments industry.
The Role
Lead customer-facing, cross-functional implementation projects for electronic payment processing. Assess customer needs, define scope, plan and execute end-to-end processing implementations, perform system impact analyses, advise customer support staff, and ensure quality and reliability of implementations.
Summary Generated by Built In
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Analyst, PM Market Delivery
Job Description Summary• In a customer-facing environment, lead a cross-functional processing implementation project team of technical and non-technical electronic payment processing experts from both MasterCard and our customers.• Deliver standard through complex implementation activities ensuring quality and reliability of the implementations.• Are you motivated to be a part of driving a world beyond cash?• Have you good knowledge about electronic payment and related processes such as authorization, clearing and settlement?• Are you able to cope with a fast changing and ambiguous environment?
Role• Act as central point of contact for customers and/or MasterCard customer representatives throughout processing implementation project end-to-end execution. • Assess and document customer needs and according implementation impacts on customers' and MasterCard's core and non-core processing systems and platforms.• Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology.• Act as processing implementation advisor, to customers' processing support staff. Provide guidance to execute all necessary processing implementation activities• Execute extensive and comprehensive initial end-to-end processing system impact analyses for multiple key customer processing implementation projects in parallel.
All About You• Relevant experience in "Information Technology" system knowledge, with strong understanding of network technology, digital and web technology, applications, and project management.• Strong payment transaction processing and industry business principles knowledge.• Strong understanding of MasterCard's payment processing systems, formats and associated customer host interface testing services and principles.• Ability to interact well with the customer, Sr. and Executive management.• Strong verbal and written communication skills with ability to leverage these skills in a teaching environment.• Strong project management skills.• Ability to drive change in a technical work environment.• Ability to lead matrix organizations and cross functional teams.• Self-Starter with ability to work independently.• Bilingual in English and Spanish languages.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Skills Required

  • Experience with Information Technology systems including network, digital and web technologies
  • Strong knowledge of payment transaction processing and industry business principles
  • Knowledge of authorization, clearing and settlement processes
  • Strong understanding of Mastercard payment processing systems, formats and customer host interface testing services
  • Proven project management skills and ability to drive change in technical environments
  • Ability to lead matrix organizations and cross-functional teams
  • Strong verbal and written communication skills, including ability to teach/train
  • Customer-facing experience and ability to interact with senior and executive management
  • Bilingual in English and Spanish
  • Self-starter with ability to work independently

What the Team is Saying

Jenny
Mastercard

Mastercard Compensation & Benefits Highlights

  • Retirement Support A 10% company retirement match (401k or equivalent) is explicitly highlighted in company materials. This level of employer contribution stands out as a core strength of the package.
  • Leave & Time Off Breadth A global minimum of 16 weeks fully paid new‑parent leave and generous U.S. PTO (vacation, personal days, holidays, sick time, and bereavement) are clearly spelled out. These provisions indicate broad time‑off coverage across life events.
  • Wellbeing & Lifestyle Benefits Hybrid work, a four‑week “work from elsewhere” option, meeting‑free well‑being days, five paid volunteer days, mental‑health resources, and fitness reimbursement/on‑site gyms are emphasized. Together they reflect a holistic approach to flexibility and wellbeing.

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The Company
HQ: Purchase, NY
38,800 Employees
Year Founded: 1966

What We Do

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Why Work With Us

We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.

Typical time on-site: 3 days a week
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