Senior Software Engineer

Posted Yesterday
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Hiring Remotely in Mexico City, Ciudad De México, MEX
Remote or Hybrid
Senior level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
We are a global technology company in the payments industry.
The Role
Design, build, and maintain core components of an enterprise-scale developer platform. Integrate and govern developer tools, deliver onboarding and pre-provisioned environments, implement AI-augmented coding capabilities, instrument platform metrics, and collaborate with security, product, and engineering stakeholders to improve developer experience at scale.
Summary Generated by Built In
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Software Engineer
Overview:
The Mastercard Developer Workbench, part of the MSBX (Mastercard Software Builder Experience) division, is evolving from a cost-allocation construct into a unified, developer-centric platform. With over 11,500 software engineers across the organization, Mastercard is investing in a dedicated product team to deliver an integrated, end-to-end developer experience.
The Developer Workbench brings together five core MSBX products - BuildersHub, DevFlow, TestFlow, DevInsights, and Cloud DevEx - alongside cross-cutting tools including GitHub Copilot, Claude Code, and Docker Desktop. This is a rare opportunity to shape the future of how engineers at one of the world's leading technology companies build, test, and ship software.
About the Role:
- Design, build, and maintain core components of the Developer Workbench platform across the full development lifecycle.
- Contribute to the technical direction and roadmap of the Developer Workbench, helping evolve it from a chargeback mechanism into a cohesive, productized developer experience.
- Drive the integration and enablement of software engineering tools across the development lifecycle, with a focus on usability and reliability.
- Contribute to the governance of the "birthright and optional tooling" catalogue - supporting version lifecycle management, tool evaluations, and deprecation of redundant solutions.
- Collaborate with product owners, platform teams, and engineering stakeholders to deliver workbench capabilities that align with organization-wide engineering priorities.
- Build and improve developer enablement features - onboarding flows, self-service tooling, feedback integrations - to maximize the value of deployed tools across 11,500+ engineers.
- Design and implement pre-provisioned onboarding environments that enable new hires to be productive within 30 minutes of day one.
- Implement and advance AI-augmented development capabilities including agentic coding tools, code assistants, and automated quality
pipelines.
- Instrument the platform with meaningful metrics that surface developer productivity, satisfaction, and platform health.
- Engage across engineering, security, and compliance teams to ensure tooling implementations meet Mastercard's security and regulatory requirements.
- Actively participate in the Software Engineering Guild, sharing technical expertise and promoting standard engineering patterns across
the organization.
All About You:
- Strong background in software engineering, ideally including work on platform engineering, developer tooling, or developer experience (DevEx) products.
- Hands-on experience building and operating developer platforms or internal tooling at enterprise scale.
- Deep familiarity with the modern developer tooling ecosystem, including:
- AI coding assistants: GitHub Copilot, Claude Code, or similar
- Containerization and desktop dev environments: Docker Desktop, Kubernetes, DevContainers
- CI/CD and pipeline tooling: GitHub Actions, Jenkins, ArgoCD, or similar
- Developer portals and inner-source platforms: Backstage, or similar
- Experience working with AI-powered developer tools in a regulated enterprise environment, including an understanding of policy compliance, access controls, and responsible AI usage.
- Strong understanding of developer experience (DevEx) principles and the ability to translate developer pain points into platform improvements.
- Experience designing and delivering pre-provisioned, standardized development environments at scale.
- Solid understanding of cloud platforms (AWS, Azure, GCP), including infrastructure automation and cloud-native development patterns.
- Ability to contribute to tool adoption through instrumentation, metrics, and feedback mechanisms.
- Strong written and verbal communication skills with the ability to collaborate effectively across engineering and cross-functional
teams.
- Familiarity with software development productivity metrics (e.g., DORA metrics, onboarding time, tool adoption rates) and using data to
inform technical decisions.
- Self-driven and comfortable operating in ambiguous, fast-evolving technology environments.
- Strong understanding of Agile/Scrum methodologies and SDLC best practices from design through deployment.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Skills Required

  • Strong background in software engineering, ideally including platform engineering, developer tooling, or developer experience (DevEx)
  • Hands-on experience building and operating developer platforms or internal tooling at enterprise scale
  • Deep familiarity with AI coding assistants (e.g., GitHub Copilot, Claude Code) and AI-augmented development tools
  • Experience with containerization and desktop dev environments (Docker Desktop, DevContainers, Kubernetes)
  • Experience with CI/CD and pipeline tooling (GitHub Actions, Jenkins, ArgoCD, or similar)
  • Familiarity with developer portals and inner-source platforms (Backstage or similar)
  • Experience working with AI-powered developer tools in a regulated enterprise environment, including policy compliance and access controls
  • Experience designing and delivering pre-provisioned, standardized development environments at scale
  • Solid understanding of cloud platforms (AWS, Azure, GCP), infrastructure automation, and cloud-native development patterns
  • Ability to instrument platforms with meaningful metrics and use data to inform tool adoption and platform decisions
  • Familiarity with software development productivity metrics (e.g., DORA metrics, onboarding time, tool adoption rates)
  • Strong written and verbal communication skills and ability to collaborate across engineering and cross-functional teams
  • Strong understanding of Agile/Scrum methodologies and SDLC best practices
  • Adhere to corporate security policies and complete required security training; ensure confidentiality and compliance

What the Team is Saying

Jenny
Mastercard

Mastercard Compensation & Benefits Highlights

  • Retirement Support A 10% company retirement match (401k or equivalent) is explicitly highlighted in company materials. This level of employer contribution stands out as a core strength of the package.
  • Leave & Time Off Breadth A global minimum of 16 weeks fully paid new‑parent leave and generous U.S. PTO (vacation, personal days, holidays, sick time, and bereavement) are clearly spelled out. These provisions indicate broad time‑off coverage across life events.
  • Wellbeing & Lifestyle Benefits Hybrid work, a four‑week “work from elsewhere” option, meeting‑free well‑being days, five paid volunteer days, mental‑health resources, and fitness reimbursement/on‑site gyms are emphasized. Together they reflect a holistic approach to flexibility and wellbeing.

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The Company
HQ: Purchase, NY
38,800 Employees
Year Founded: 1966

What We Do

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Why Work With Us

We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.

Typical time on-site: 3 days a week
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