Our People Systems Architects play a key role in guiding the continued design, maintenance, and support of a specific functional area within Workday. The Senior People Systems Analyst, HCM will have responsibility for the successful implementation, integration, and customization of the Workday application from change feasibility to roll-out. The successful candidate will have business process architect experience gathering requirements, designing, delivering, and supporting business transformation using Workday in areas under the HCM umbrella. Under the Sr Manager-People Systems & Products, we seek to centralize ownership of our HR tech stack and decision-making in a fully focused, dedicated team
• Work cross-functionally to triage, analyze, and resolve operational issues with Workday
• Review, analyze and/or document existing HR processes, policies, and procedures to look for opportunities for improvements and/or automation
• Gather business and system requirements and design Workday solutions
• Partner with engineering teams to translate technical solutions/designs and provide options for Business teams
• Partner cross-functionally to define the test strategy, create test scenarios, execute testing for enhancements, small projects, and larger programs
• Partner cross-functionally to lead UAT
• Train end-users and Business teams to ensure accurate usage of the system
• Create system usage guidelines to ensure data integrity
• Create custom Workday reports used for audits, metrics, and population of data for 3rd party systems
• Direct, coach and develop the skills of the Workday Analysts to ensure all projects and initiatives are communicated and managed to meet the business objectives
• Create training guides, FAQs, and communications as it relates to change management and system deployment
• Own the Talent and Learning Workday technical roadmap in partnership with People Systems Products and Business Stakeholders
• Lead implementations related to performance reviews, talent reviews, succession planning, Gigs, Opportunity marketplace, and LMS expansion
• Lead Workday system implementation, enhancements, and Talent touchpoints
• Demonstrates in-depth knowledge of, and ability to apply, process design and redesign skills, through the use of prototyping.
Minimum Qualifications:
• Bachelor’s degree with a minimum of 5 years of work experience in Workday HCM
• Minimum 2 years of work experience in Workday Time Tracking, Talent and Learning modules
• Knowledge of, and experience with applications touchpoints across Workday HCM
• Must be able to maintain the highest level of confidentiality and discretely handle sensitive and confidential information
Preferred Qualifications:
• Relevant Workday certification(s) preferred
• Advanced Excel and PowerPoint skills will be added advantage
• Project management experience. Agile Project Management and experience using JIRA highly preferred
Skills needed to be successful in this role:
• Excellent verbal and written communication and interpersonal skills; ability to communicate technical information clearly and concisely to non-technical users at all levels and problem-solving skills and attention to detail
• Strong organisational, analytical Ability to work collaboratively with teams and as an individual contributor
• Strong technology and security aptitude
• Solution oriented attitude that focuses on continuous improvement; ability to diagnose issues and clearly articulate solutions
• Ability to work on highly confidential and sensitive data
• Must be able to work well under pressure and make informed decisions
• Demonstrated ability to manage multiple priorities
• Ability to operate independently and make decisions with little direct supervision
What We Do
Founded in 2016, Better is a digital-first homeownership company whose services include mortgage, real estate, title, and homeowners insurance. We leverage creative technology and innovation to make the homebuying journey more approachable and understandable.
Our company is made up of driven, passionate people who bring their unique backgrounds and perspectives to everything we do. We are committed to fostering diversity, multiculturalism, and inclusion. We see the value in each person's perspective and recognize their talents, regardless of what the market says. We believe it's important to nurture a company culture that encourages curiosity and passion—from employee resource groups and learning opportunities to team outings and community outreach.
Why Work With Us
The Better mission is rooted in values that drive us.
We do what’s in the best interest of the consumer
We have growth mindsets, not fixed ones
We believe that success lies in execution, not credentials
We act like owners, not just employees
We work to find answers on our own, not wait for them to be given to us
We optimize for mission, not ego
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