Senior Analyst - People Systems

Our People Systems Architects play a key role in guiding the continued design, maintenance, and support of a specific functional area within Workday. The Senior People Systems Analyst, HCM will have responsibility for the successful implementation, integration, and customization of the Workday application from change feasibility to roll-out. The successful candidate will have business process architect experience gathering requirements, designing, delivering, and supporting business transformation using Workday in areas under the HCM umbrella. Under the Sr Manager-People Systems & Products, we seek to centralize ownership of our HR tech stack and decision-making in a fully focused, dedicated team

• Work cross-functionally to triage, analyze, and resolve operational issues with Workday

• Review, analyze and/or document existing HR processes, policies, and procedures to look for opportunities for improvements and/or automation 

• Gather business and system requirements and design Workday solutions 

• Partner with engineering teams to translate technical solutions/designs and provide options for Business teams 

• Partner cross-functionally to define the test strategy, create test scenarios, execute testing for enhancements, small projects, and larger programs 

• Partner cross-functionally to lead UAT 

• Train end-users and Business teams to ensure accurate usage of the system

• Create system usage guidelines to ensure data integrity 

• Create custom Workday reports used for audits, metrics, and population of data for 3rd party systems 

• Direct, coach and develop the skills of the Workday Analysts to ensure all projects and initiatives are communicated and managed to meet the business objectives 

• Create training guides, FAQs, and communications as it relates to change management and system deployment 

• Own the Talent and Learning Workday technical roadmap in partnership with People Systems Products and Business Stakeholders 

• Lead implementations related to performance reviews, talent reviews, succession planning, Gigs, Opportunity marketplace, and LMS expansion 

• Lead Workday system implementation, enhancements, and Talent touchpoints

• Demonstrates in-depth knowledge of, and ability to apply, process design and redesign skills, through the use of prototyping.

Minimum Qualifications: 

• Bachelor’s degree with a minimum of 5 years of work experience in Workday HCM

• Minimum 2 years of work experience in Workday Time Tracking, Talent and Learning modules 

• Knowledge of, and experience with applications touchpoints across Workday HCM

• Must be able to maintain the highest level of confidentiality and discretely handle sensitive and confidential information

Preferred Qualifications: 

• Relevant Workday certification(s) preferred 

• Advanced Excel and PowerPoint skills will be added advantage 

• Project management experience. Agile Project Management and experience using JIRA highly preferred 

Skills needed to be successful in this role: 

• Excellent verbal and written communication and interpersonal skills; ability to communicate technical information clearly and concisely to non-technical users at all levels and problem-solving skills and attention to detail 

• Strong organisational, analytical Ability to work collaboratively with teams and as an individual contributor 

• Strong technology and security aptitude 

• Solution oriented attitude that focuses on continuous improvement; ability to diagnose issues and clearly articulate solutions 

• Ability to work on highly confidential and sensitive data 

• Must be able to work well under pressure and make informed decisions 

• Demonstrated ability to manage multiple priorities 

• Ability to operate independently and make decisions with little direct supervision