At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Data Analytics & Computational SciencesJob Sub Function:
Business IntelligenceJob Category:
ProfessionalAll Job Posting Locations:
Taguig, National Capital Region (Manila), PhilippinesJob Description:
Johnson & Johnson Global Services is currently recruiting for a Senior Analyst, Master Data Management Operations to support master data processes for primarily for the Japan market. This role will be based in Manila, Philippines.
As a member of the MDM Operations team, you will partner with business, data governance, and technology teams to deliver accurate, timely, and compliant master data services while supporting ongoing business initiatives and operational improvements. This role provides the opportunity to contribute to business outcomes, strengthen data quality, and help evolve master data processes.
The Senior Analyst, Master Data Operations is responsible for executing and continuously improving master data processes. Working within the Global Services operating model, this role serves as an execution partner to business partners, ensuring master data requests are processed accurately, efficiently, and in accordance with established standards and controls.
The position collaborates closely with business users, data governance teams, and technology partners to support day-to-day operations, readiness activities, process improvements, and new business requirements. The Senior Analyst helps translate business needs into effective operational execution while maintaining a strong focus on quality, compliance, and customer experience.
Key Responsibilities:Deliver Operational Excellence- Adhere to relevant laws and regulations, and adhere to the guidelines outlined in the J&J Credo.
- undefined
- Perform timely execution of master data operations tasks, ensuring full compliance with Service Level Agreement commitments and observing Compliance, Internal Audit & SOX requirements.
- Support Data Quality processes and collaborate on the refinement and implementation of creative solutions.
- Resolve complex process issues and ensure complete and up-to-date documentation.
- Prepares and provides insights on metrics, dashboards, and facilitate the efficient operations of the department.
- Provide on-the-job training for new team members.
- Establishes and implement programs and innovative initiatives (e.g. process improvements) for the Master Data Operations area, under direct supervision
- Leads projects and departmental objectives, with a focus on achieving business results and implementing tools and processes to enhance data operations.
- Build strong internal relationships with sector partners.
- Collaborate with relevant parties on practical aspects and offer guidance to external teams when necessary.
- Generate ideas and identify and implement process improvements in line with global standards.
- Adopt new ideas, rapid change, and new technologies to drive innovation.
- Graduate of a Bachelor's Degree
- Business fluency in both Japanese and English (written and spoken) is required.
- Ability to communicate effectively with Japan-based business stakeholders, customers, and functional partners.
- Experience supporting multinational, cross-functional teams in a global environment preferred.
- Experience supporting the Japan market or working with Japanese business stakeholders.
- Knowledge of Japanese business processes, customer data, vendor data, or supply chain operations.
- Experience with SAP, SAP S/4HANA, Informatica MDM, JDE, or similar enterprise platforms.
- Experience supporting business transformations, ERP deployments, or process improvement initiatives.
- Familiarity with automation, analytics, AI-enabled solutions, or digital tools.
Required Skills:
Preferred Skills:
Advanced Analytics, Analytical Reasoning, Business Behavior, Business Intelligence (BI), Cross-Functional Collaboration, Data Analysis, Data Integration, Data Modeling, Data Privacy Standards, Data Reporting, Detail-Oriented, Management Systems Implementation, Problem Solving, Process Oriented, Project Management, Statistical Analysis Systems (SAS) Programming, Workflow AnalysisSkills Required
- Bachelor’s degree
- Business fluency in Japanese and English, written and spoken
- Effective communication with Japan-based business stakeholders, customers, and functional partners
- Experience supporting multinational, cross-functional teams in a global environment
- Experience supporting the Japan market or working with Japanese business stakeholders
- Knowledge of Japanese business processes, customer data, vendor data, or supply chain operations
- Experience with SAP, SAP S/4HANA, Informatica MDM, JDE, or similar enterprise platforms
- Experience supporting business transformations, ERP deployments, or process improvement initiatives
- Familiarity with automation, analytics, AI-enabled solutions, or digital tools
Johnson & Johnson Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson & Johnson and has not been reviewed or approved by Johnson & Johnson.
-
Healthcare Strength — Healthcare coverage is characterized as comprehensive across medical, dental, and vision, with added supports like onsite clinics, fitness centers, and Employee Assistance resources. Mental-health services and wellbeing reimbursements are also described as meaningful components of the overall package.
-
Retirement Support — Retirement offerings are portrayed as a major differentiator, combining a 401(k) with employer matching and an employer-funded pension plan. Stock options and other long-term financial supports are also positioned as part of the broader rewards mix.
-
Parental & Family Support — Family-related benefits are presented as notably strong, including paid parental leave for all new parents and additional leave types for caregiving and bereavement. Financial assistance for adoption, fertility treatment, and surrogacy is highlighted as a significant support.
Johnson & Johnson Insights
What We Do
Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world. Social Media Community Guidelines: http://www.jnj.com/social-media-community-guidelines
