Your Opportunity as a Senior Analyst, Logistics
Location: New Orleans, LA - Silo
Work Arrangements: 100% on-site
Willingness to work off hours and flex to business needs
Ability to travel ~4 times per year
Reports to: Logistics Manager
In this Role You Will:
- Responsible for Leading Receiving & Shipping Green Coffee Throughout the New Orleans Supply Chain
- Analyze & Prioritize the Green Coffee Transportation from the Wharves, Railroad, and Warehouses to Deliver to Silo
- Lead the Process of Intaking Green Coffee at Local Warehouses and Various Yard Locations
- Owner for Key Inbound Logistics Systems and Accountable for Their Results. Identify Root Cause & Countermeasures for Any Gaps in Results
- Track KPI’s to Monitor the Performance of 3rd Party Service Companies, Drayage Carriers, and Warehouses and Intervene as Necessary to Ensure Green Coffee Availability for Blending Needs
- Manage WMS System for Local Drayage Carriers to Deliver Green Coffee Within the New Orleans Supply Chain
- Ability to Independently Perform the Customs Role and Troubleshoot Issues as they arise
- Development & Implement Cost Reduction and Work Process Improvement Projects Using Operations Excellence Tools and Systems
- Improve and Standardize Systems to Deliver Strong Customer Service Results That Meet or Exceed Business Targets (Supplier 14‑Day Claim, Demurrage/Detention, and Damage Claim)
- Own and Manage the Damage Claim Process for FOB Green Coffee Purchases. Provide Weight Certificates to Corporate Green Coffee
- Work Collaboratively with 3rd Party Service Company, Corporate Green Coffee Planning, Corporate Transportation, QA, Manufacturing, and Purchasing
What We are Looking For:
Minimum Requirements:
- Bachelor's degree in supply chain management OR 3 years of supply chain management experience
- Demonstrated strong leadership, organizational and time management behaviors
- Demonstrated capability in analyzing data/situations, problem solving and attention to detail
- Collaborative approach: This role must effectively interface with multiple internal functions as well as external suppliers & transportation agents
- Communication: Strong oral, written and interpersonal skills
- Strong computer skills – Microsoft Office Suite and Supply planning system
- Demonstrated results in driving continuous improvement in cost, quality, and business responsiveness
- Demonstration of a “flow to the work” mentality to meet the changing business needs
- Customer service focus
- Self-starter
Additional skills and experience that we think would make someone successful in this role:
- Project management and / or change management experience
- AI agent experience
- Oracle Fusion experience
- Prior customs experience
- Prior food or coffee experience
The Right Place for You
We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.
Stay connected with us on LinkedIn®
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, disability status or protected veteran status.
Skills Required
- Bachelor's degree in supply chain management OR 3 years of supply chain management experience
- Strong leadership, organizational and time management behaviors
- Ability to analyze data, problem-solve and show attention to detail
- Strong oral, written and interpersonal communication skills
- Strong computer skills
The J.M. Smucker Co. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The J.M. Smucker Co. and has not been reviewed or approved by The J.M. Smucker Co..
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Retirement Support — Retirement programs are described as strong, with a company 401(k) match, immediate vesting in some materials, and access to an Employee Stock Purchase Plan. These elements contribute to a favorable view of total compensation value.
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Parental & Family Support — Paid parental leave for all parents and on-site childcare at key locations signal a family-forward approach. Additional supports such as adoption assistance and pet-related leave reinforce this emphasis.
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Leave & Time Off Breadth — Paid time off, seasonal compressed schedules, and flexibility options are highlighted across materials. The ability to start with substantial PTO and buy additional time enhances perceived time-off breadth.
The J.M. Smucker Co. Insights
What We Do
Each generation of consumers leaves their mark on culture by establishing new expectations for food and the companies that make it. At The J.M. Smucker Co., it is our privilege to be at the heart of this dynamic with a portfolio that appeals to each generation of people and pets with products found in 90 percent of U.S. homes and countless restaurants. This includes a mix of iconic brands consumers have always loved such as Folgers®, Jif® and Milk-Bone® and new favorites like Café Bustelo®, Smucker’s® Uncrustables® and Rachael Ray® Nutrish®. By continuing to immerse ourselves in consumer and pet parent preferences for food, how it’s purchased and how the companies that make it should operate, we will maintain the important role we play in their lives. This will allow us to continue growing our business and the positive impact we have on all of those who count on us.
