Senior Analyst, IT Client Support

Posted 13 Hours Ago
Be an Early Applicant
2 Locations
In-Office
31-44 Hourly
Junior
Healthtech • Pharmaceutical
The Role
Provide Tier 2+ IT support for hardware and software at Cardinal Health's Denver, CO facility, ensuring exceptional customer service and resolving technical issues.
Summary Generated by Built In

What IT Client Support contributes to Cardinal Health

IT Client Support is responsible for providing Tier 2+ support for software and hardware devices (virtual or physical) related to desktops, laptops, warehouse technologies, and associated peripherals.

This position supports Cardinal Health's Denver, CO Distribution facility. Candidate will be the sole IT support person for the site and work with various teams across the organization to provide IT support. Must be able to act as primary IT support of site, which may include some after hour support and weekend activities. Candidate will also have secondary support responsibility for the Englewood, CO location.

Responsibilities

  • Demonstrates knowledge of client and warehouse hardware, software, operating systems, network configuration, server interaction, diagnostics and troubleshooting.

  • Confers with end users, technology teams, and vendors to resolve incidents and fulfill requests.

  • Installs/removes/configures hardware and software.

  • Demonstrates appropriate interpersonal skills to manage and deliver exceptional customer service.

  • Partners with end users to correlate business requirements to technology solutions (strong business acumen).

  • Prioritizes effectively and escalates as needed.

  • Responds to customer needs and services, as assigned.

Qualifications

  • Bachelors degree in related field or equivalent work experience, preferred

  • 2+ years experience in related field, preferred

  • Experience in a Warehouse Environment, preferred

  • Knowledge of RF scanners, Zebra printers, Bar code scanners. preferred

  • Working knowledge of Windows 10, SCCM, ServiceNow and Office 365, preferred

What is expected of you and others at this level

  • Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks

  • Works on projects of moderate scope and complexity

  • Identifies possible solutions to a variety of technical problems and takes actions to resolve

  • Applies judgment within defined parameters

  • Receives general guidance may receive more detailed instruction on new projects

  • Work reviewed for sound reasoning and accuracy

Anticipated hourly range: $30.70 per hour - $44.00 per hour

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

  • Medical, dental and vision coverage

  • Paid time off plan

  • Health savings account (HSA)

  • 401k savings plan

  • Access to wages before pay day with myFlexPay

  • Flexible spending accounts (FSAs)

  • Short- and long-term disability coverage

  • Work-Life resources

  • Paid parental leave

  • Healthy lifestyle programs

Application window anticipated to close: 07/20/2026 *if interested in opportunity, please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

Skills Required

  • Bachelors degree in related field or equivalent work experience
  • 2+ years experience in related field
  • Experience in a Warehouse Environment
  • Knowledge of RF scanners, Zebra printers, Bar code scanners
  • Working knowledge of Windows 10, SCCM, ServiceNow and Office 365

Cardinal Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cardinal Health and has not been reviewed or approved by Cardinal Health.

  • Leave & Time Off Breadth Paid time off is frequently described as generous, including examples like multiple weeks of vacation, additional sick days, and in some roles even “unlimited” or untracked time off. Parental leave, paid holidays, and volunteer time further broaden the overall leave offering.
  • Healthcare Strength Medical, dental, and vision coverage is positioned as comprehensive, with added supports such as preventive care, telehealth/clinic access, mental health resources, and EAP counseling. Wellness programs and incentives (e.g., premium discounts tied to checkups or healthy lifestyle actions) add to the perceived breadth of healthcare-related support.
  • Retirement Support A 401(k) with company match, along with programs like stock purchase/equity participation and charitable matching, contribute to a stronger total rewards picture beyond base pay. Additional financial supports such as disability coverage and early wage access also enhance the overall package.

Cardinal Health Insights

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The Company
HQ: Dublin, OH
44,000 Employees
Year Founded: 1971

What We Do

Cardinal Health is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. With 50 years in business, operations in more than 35 countries and approximately 44,000 employees globally, Cardinal Health is essential to care. We are navigating the complexities of healthcare and providing scaled solutions to help our customers thrive in a changing world. We strive to be a trusted healthcare partner by driving growth in evolving areas of healthcare, while building upon our distribution, products, and solutions to meet customer needs.

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