American Express Global Commercial Services (GCS) is the Global leader in the Commercial Payments Solutions space and continues to be an exciting and fast-growing business. To maintain this success, the organization must accelerate sales and drive profitable charge volume growth. The Global Sales Enablement, Pricing & Transformation (SPT) team within GCS is instrumental in ensuring achievement of these objectives. The Manager position within SPT offers you the opportunity to be part of this dynamic organization and help GCS navigate towards growth.
This position reports to the director SPT, US SME Business Line of Credit (BLOC), focused on supporting the three sub-teams within BLOC. This role will work collaboratively with Sales, Marketing, Product, Finance and Incentive Governance to provide strategic analyses, insights, sales performance, and thought leadership to support the BLOC organization across multiple locations. The Senior Analyst will work cross-functionally to lead special projects, daily run the business efforts, and strategic efforts from conception to rollout ensuring balance between business growth and colleague experience. This role is also responsible for defining success metrics, ensuring key performance indicators are reportable to track real-time business impact.
Responsibilities- Strong Analytical Skills: Apply analytical thinking to diagnose business needs and to establish analytical hypothesis and solutions; Have outstanding knowledge of Python and SQL encompassing data manipulation and statistical modeling/data-mining techniques
- Superb Communicator: Ability to drive alignment among customers and key partners; Ability to write compelling messages addressed to various audiences/levels within the organization
- Strategic Mentality: Self-motivated individual who can problem-solve and think critically, to develop concrete insights backed by data and analytics; Find opportunities to strengthen business performance
- Results Driven: High level of accountability and ability to address ambiguous challenges; adaptable to evolving priorities and rapid change
- Out of the Box Thinking: Challenge status quo, innovate, and harbor strong curiosity
- Multi-Disciplinary Leadership: Ability to lead multiple and sophisticated work streams, and to work across departmental boundaries and deliver a diverse set of initiatives that result in impactful outcomes
- 1-3 years of relevant work experience
- Bachelor’s Degree required, preferably in a quantitative field (e.g., Economics, Finance, Accounting, Statistics, Data Analytics, Engineering)
- Proficiency in SQL and Python is a must
- Proficiency in analytical tools
- Experience in Big Data environment, inclusive of data mining techniques. Hands-on analytics experience and understanding of data processing. Ability to address performance issues and to manipulate both structured and unstructured data
- Proficiency in CRM tools, Salesforce, or statistical software programs
- Advanced knowledge of Microsoft Office Suite (Excel pivot, macros, deck-writing)
- Proven track record of independently developing novel analytical solutions optimizing business processes
- Ability to cultivate relationships and partner with multiple collaborators, with superb interpersonal skills
- Ability to deliver results, work independently, and prioritize tasks
- Self-starter who thrives in an evolving, dynamic environment
Preferred Qualifications:
- Master's Degree in a quantitative discipline
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
About UsAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
Skills Required
- 1-3 years of relevant work experience
- Bachelor’s degree, preferably in a quantitative field
- Proficiency in SQL and Python
- Proficiency in analytical tools
- Experience in a Big Data environment, including data mining techniques
- Hands-on analytics experience and understanding of data processing
- Ability to address performance issues and manipulate structured and unstructured data
- Proficiency in CRM tools, Salesforce, or statistical software programs
- Advanced knowledge of Microsoft Office Suite, including Excel pivot tables, macros, and presentation development
- Track record of independently developing novel analytical solutions to optimize business processes
- Ability to cultivate relationships and partner with multiple collaborators
- Strong interpersonal and communication skills
- Ability to deliver results, work independently, and prioritize tasks
- Self-starter who thrives in an evolving, dynamic environment
- Master’s degree in a quantitative discipline
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
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Strong & Reliable Incentives — Bonuses are often viewed as strong and materially boost total compensation when combined with benefits. Company-performance bonuses are highlighted as a recurring strength.
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Leave & Time Off Breadth — Paid time off and paid leave are frequently highlighted as strengths within the total rewards package. These policies support work-life balance and contribute meaningfully to overall satisfaction.
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Retirement Support — Retirement benefits are frequently mentioned as a positive component of the package. These offerings add tangible value beyond base salary.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
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