Senior Analyst, Control, DSM Operations

About Us

LSEG is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to perfection in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and build jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.

Role Profile
The Senior Analyst reports to the Controls Manager and is responsible for the enrichment and migration of data to the trading platform in order to facilitate trading on both LSE and Turquoise equities venues. The Analyst will also assist in developing system enhancements in both departmental and business wide projects reporting to the Senior Analyst and Market Operations Manager.
Team Description

The Senior Analyst, Control is responsible for the enrichment and migration of data to the trading platform in order to facilitate trading across the LSE and Turquoise equities venues and the TRADEcho trade reporting venue. This includes the management of daily updates to internal and customer facing systems as well as ad-hoc requested and planned changes.

The team works on a shift basis with the current service hours between 06:30 and 19.00.

Department Description
DSM Operations covers Market Operations Services and Client Technology Services. The Market Operations Services team provides the centralised function for the maintenance of key trading services’ and reference data databases spanning the LSE and Turquoise venues (both part of the London Stock Exchange Group). The department acts as a first point of contact for customers – both issuers and member firms requiring immediate or planned actions, assessing suitability for admission of issuers and impacts of corporate actions on reference data. It co-ordinates the production and dissemination of communications to customers and key organisations including EUI, CCPs, UKLA and FTSE. The area manages close, operational relationships internally and externally.
Key Responsibilities

• Maintaining instrument data across LSE and Turquoise production platforms including end of day reference data uploads

• Review for corporate actions daily using Bloomberg and primary Exchange sources and update instruments as an when needed. 

• Performing large scheduled changes e.g. quarterly review, ADT updates

• Review Daily and Annual regulatory transparency updates so that they can be changed on the trading and reference data systems

• Review the primary exchange tick sizes on a daily basis to keep in line with them 

• Be proactive on investigating any regulatory updates sent by ESMA and the FCA and raise with the compliance teams

• Responsible for managing and maintaining over 70 fields of reference data per instrument.

• Update the yearly Holiday calendar for all the European Markets and the US Markets

• Manage the Double Volume cap updates on a monthly Basis (changing in October 2025)

• Work with the regulatory reporting team to send out the correct data to regulators and answer any reference data questions (MAS report (Monetary Authority of Singapore) and ESMA and FCA RTS23 reports

• Collaborate effectively across products, teams and business areas to deliver robust and effective services and development

• Desk coverage is from 6.30am to 6.00pm (UK Time) covered by two separate shifts (early and late)

• Some weekend and bank holiday coverage required

• Partner with Project Managers, IT and Sales/Trading on systems enhancements and development

• Assist with the resolution of exceptional technical & production issues/incidents.

• Investigate process failures and implement corrective actions.

• Participation in internal projects focused on process improvement and/or Industry/Regulatory change.

• Identify process improvement opportunities

• Train other members of staff and act as a role model

Key Behaviours

Integrity

• Has the sustained drive and energy to deliver support service to time and quality; and

• Willingly puts in the effort to ensure activities completed on time and to the quality required.

Partnership

• Puts project management methodologies in place e.g. schedules of work; progress reports etc.;

• Deals with conflict successfully; and

• Seeks information/inputs from colleagues/clients.

Innovation

• Open to and willingly adopts new processes / approaches / ways of working.

Excellence

• Oral and written communications are tailored to their audience’s needs;

• Pro-active and demonstrates initiative;

• Prioritises activities according to business and operational need;

• Analysis and problem solving;

• Analyses issues to identify the most appropriate solutions; and

• Utilises all available resources and toolsets to investigate and resolve problems.

Candidate Profile / Key Skills

• Minimum experience of 4 years

• Accuracy, attention to detail and the ability to work to deadlines whilst under pressure

• Worked in professional and client-focused environments where detailed processes must be followed

• Must be a confident team player with good interpersonal skills and a ‘can do’ attitude

• Recent experience in a similar technical customer service role supporting financial clients with proven customer service skills

• Additional Technical skills with the ability to learn quickly would be an advantage in the following areas - FIX Protocol knowledge, SQL, Networking, Wireshark, SFTP, Electronic Trading systems and Market Data familiarity, ITSM Tools, Excel

Career Stage:

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.