Senior Analyst - Business Operations

Reposted 5 Days Ago
Be an Early Applicant
Hiring Remotely in Office, Machaze, Manica, MOZ
Remote
100K-130K Annually
Junior
Financial Services
The Role
The Senior Analyst will manage enterprise CPG accounts, driving software adoption, implementing solutions, and acting as a liaison between customers and product teams to enhance the platform.
Summary Generated by Built In

Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale.

Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more.

We’ve achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum.

About the Role

You will work directly with leading CPG brands to transform how they run their retail business. Sitting at the intersection of strategy, customer success, and product, you’ll own key customer relationships while shaping the evolution of the Confido platform.

You’ll partner closely with product and engineering to turn real-world workflows—like forecasting, trade spend, and financial planning—into scalable software used across our customer base.

Location: New York, NY (in-office)

Compensation: $100k–$130k + Benefits + Meaningful Equity (0.06%–0.085%)

What You'll Do

Strategic Advisory & Customer Success

  • Own a portfolio of enterprise CPG accounts, serving as a trusted advisor on business process optimization, software adoption, and long-term value realization

  • Lead onboarding, implementation, and training to ensure customers go live quickly and successfully

  • Build deep relationships with senior stakeholders — from finance directors to COOs — and maintain high retention and expansion rates across your book of business

  • Proactively identify risks, surface solutions, and ensure customers see measurable business impact

Shape the Product

  • Translate complex workflows (forecasting, trade promotion, AOPs, retail accounting) into clear product requirements

  • Partner with product and engineering to prioritize features based on customer needs and market gaps

  • Act as the voice of the customer internally, ensuring what we build maps to real-world use

What We're Looking ForRequired
  • 2+ years of experience in management consulting, investment banking, private equity, or CPG finance

  • Strong problem-solving skills and ability to structure ambiguous problems

  • Excellent communication skills across technical and non-technical audiences

  • High ownership mindset with ability to execute end-to-end

  • Willingness to work in-office in NYC 5 days/week

Nice to Have
  • Experience in CPG, retail, or consumer finance

  • Familiarity with forecasting, AOPs, or financial planning workflows

  • Knowledge of syndicated data (Circana, Nielsen, SPINS)

  • Exposure to trade promotion management or CPG accounting

  • Experience working closely with product or engineering teams

🌴 Perks + Benefits
  • Equity

  • Paid Relocation

  • Unlimited PTO

  • 401(K) through Vestwell

  • Provided MacBook

  • Fully Paid Health, Dental, and Vision plans

  • Catered Lunches on Fridays

  • Nightly Team Dinners for those staying past 6:30pm

  • Unlimited coffee and snacks featuring our brands

Confido provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Skills Required

  • 2+ years of experience in management consulting, investment banking, private equity, or CPG finance
  • Strong problem-solving skills and ability to structure ambiguous problems
  • Excellent communication skills across technical and non-technical audiences
  • High ownership mindset with ability to execute end-to-end
  • Willingness to work in-office in NYC 5 days/week

Confido Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Confido and has not been reviewed or approved by Confido.

  • Fair & Transparent Compensation Pay is positioned as top‑decile with explicit base‑salary ranges publicly listed for multiple New York roles, and employer materials highlight compensation transparency. Feedback suggests candidates can anchor expectations on concrete ranges at various levels.
  • Equity Value & Accessibility Equity is consistently included alongside cash in role descriptions, with publicly shared grant ranges for certain positions and leadership roles noting meaningful ownership. This framing indicates ownership is a standard, visible component of total compensation.
  • Healthcare Strength Healthcare is described as company‑covered across medical, dental, and vision, and several postings specify fully paid healthcare. This signals strong employer subsidy for core health coverage.

Confido Insights

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The Company
HQ: New York, NY
44 Employees
Year Founded: 2021

What We Do

Confido is the first automated financial operations software built for CPG. We help brands streamline and scale their financial and operational functions in brick-and-mortar retail. We power emerging leaders like Olipop, Chomps, and Dr. Squatch, as well as established brands like Baskin Robbins Ice Cream — giving them clarity and control through deep integrations with 40+ retailers, distributors, and ERP systems. Our two core products: Cash Application & Deductions Automation – handling 1M+ transactions annually so finance teams can focus on strategy, not spreadsheets. Trade Promotion Management (TPM) – helping brands forecast $1B+ in retail sales and track promo effectiveness in real-time. Backed by Y Combinator and trusted by 100+ brands managing $3B+ in revenue, Confido brings together domain expertise from Anheuser-Busch and Simple Mills with tech talent from Google, Square, and HubSpot — we're a tech company that understands CPG.

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