The Role
Investigate and assess safety and critical vehicle-function issues, analyze field-action data, track corrective actions, maintain investigation documentation, and coordinate with Aftersales, Engineering, Plant, and other cross-functional teams. The role leads assigned quality projects, mitigates market risks, and supports timely resolution of critical automotive field issues in a global EV environment.
Summary Generated by Built In
VinFast is a pioneering electric vehicle (EV) company committed to revolutionizing the automotive industry with sustainable and innovative mobility solutions. As a leading player in the EV market, VinFast is dedicated to delivering high-quality, cutting-edge electric vehicles that redefine the driving experience. Our team comprises passionate professionals driven by a shared vision of creating a greener and more sustainable future through innovation, technology, and excellence.
Position Context
Critical:
- Handle confidential and sensitive company information professionally.
- Coordinate with cross-functional teams to identify and mitigate potential market risks.
- Drive alignment and follow-up actions across teams
Rountine:
- Review and assess potential cases related to Safety, critical vehicle functions.
- Track field action progress and analyze field action data.
- Maintain investigation documents and ensure timely follow-up of actions.
- Lead assigned projects and support cross-functional coordination in a fast-paced global environment.
Position Overview
- Working in a global team environment
- You will work closely with Aftersales team and also the Engineering and Plant teams to handle critical field issue.
- Good personal skill to become the glue that bonds the working team together with strong organizational skills.
- Opportunities to realize your improvement ideas in a start up environment.
Requirements
- 4+ years of experience in automotive quality or related industries.
- Bachelor’s degree in Mechanical, Automotive, Electrical Engineering
- Good English communication skills.
- Proficient in Microsoft Office tools (PowerPoint, Excel)
- Basic understanding of automotive systems
- Experience with quality problem-solving tools (8D, 5 Why)
By sending your application and continuing to communicate with us via this email address, you confirm that you have read Vingroup's Personal Data Protection Policy ("Policy") published on the website: https://vinfast.vn/privacy-policy/ , agree to the contents of the Policy, and consent to our processing of your personal data in your application according to the legal regulations on personal data protection.
To all recruitment agencies: VinFast does not accept agency resumes. Please do not forward resumes to our careers alias or other VinFast employees. VinFast is not responsible for any fees related to unsolicited resumes.
To all recruitment agencies: VinFast does not accept agency resumes. Please do not forward resumes to our careers alias or other VinFast employees. VinFast is not responsible for any fees related to unsolicited resumes.
Skills Required
- 4+ years of experience in automotive quality or related industries
- Bachelor's degree in Mechanical, Automotive, or Electrical Engineering
- Good English communication skills
- Proficiency in Microsoft Office tools, including PowerPoint and Excel
- Basic understanding of automotive systems
- Experience with quality problem-solving tools, including 8D and 5 Why
- Vietnamese nationality
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The Company
What We Do
VinFast is a Vietnamese automotive manufacturer focused on electric mobility. The company designs and produces smart electric vehicles, including cars, SUVs, e-buses and e-scooters, combining advanced technology with highly automated manufacturing. Its mission is to make sustainable transportation accessible worldwide and accelerate the transition to an all-electric future through innovative, environmentally friendly products, charging solutions, warranties, and customer services.
