The Role
Design, develop, and deploy agentic and generative AI solutions for healthcare, build scalable production ML systems, automate evaluation and CI/CD, manage security and compliance, collaborate across teams, and deliver end-to-end AI products from ideation to release.
Summary Generated by Built In
Requisition Number: 2376989
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
As part of the AI Agentic team, you'll build end-to-end AI solutions - from healthcare data integration and agent deployment to analytics and agent evaluation tools. Our projects often involve developing cutting-edge Generative AI technologies from scratch.
We're a globally distributed, mission-driven team focused on improving patient outcomes, streamlining operations, and delivering quality at scale.
Primary Responsibilities:
Required Qualifications:
Preferred Qualifications:
Preferred Qualification:
AI Expectation:
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
As part of the AI Agentic team, you'll build end-to-end AI solutions - from healthcare data integration and agent deployment to analytics and agent evaluation tools. Our projects often involve developing cutting-edge Generative AI technologies from scratch.
We're a globally distributed, mission-driven team focused on improving patient outcomes, streamlining operations, and delivering quality at scale.
Primary Responsibilities:
- Design, develop, and deploy agentic systems to benefit patient outcomes
- Ensure that agents, sub agents and tools are documented and delivered in a scalable reusable manner
- Automate agent evaluation and test data creation to ensure that customer can trust the outcomes of the agentic systems.
- Manage security controls to enable secure, efficient, and policy-compliant operations
- Collaborate with multiple partner teams to communicate information security guidance and standards and reduce information security risks
- Builder Responsibilities:
- Design, develop, and deploy AI-powered solutions using no-code, low-code, and advanced platforms, translating business needs into scalable applications that enhance products, workflows, and decision-making
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- BS with 7+ years or MS and 5+ years in Computer Science or similar experience
- 5+ years of experience as a software development engineer or equivalent hands-on experience producing code for production systems
- 4+ years working with Public Cloud providers such as AWS, Azure, GCP
- 2+ years of engineering experience in building infrastructure using code and repeatable designs (IaC)
- 2+ of experience in automating CI/CD using Jenkins [Pipeline as Code], GitHub actions, or similar tools, along with proficiency in source control systems such as Git
- 2+ years of experience working with Agile team
- 1+ years of experience in designing, building and deploying ML models with AWS SageMaker or Azure ML
- 1+ years of experience using AI tools to enhance productivity and innovation, such as GitHub CoPilot
- Proven track record of engaging with customers to design and deliver at least two complete AI products, from ideation to product release
Preferred Qualifications:
- Leadership experience to mentor, align and empower other AIML engineers
- Knowledge of API design and lifecycle management (REST, etc.)
- Familiarity with inter-service messaging and stream discovery (Pub/Sub Kafka, etc.)
- Proficiency in instrumentation, logging, and tracing tools
- Proven expertise in cloud data storage, caching, and optimization (SQL and NoSQL databases)
- Proven excellent verbal, written and interpersonal communication skills
- Proven evidence-based approach to decision-making and problem-solving
- Proven design mindset with the ability to construct scalable, distributed services
Preferred Qualification:
- Prompt Engineering experience
AI Expectation:
- Hands on experience with API's like OpenAI, Google Gemini and Hugging face
- Experience in using Tools like GitHub Copilot, Cursor, Windsurf or Amazon Code Whisperer etc.
- Good understanding of LLMs and generative models
- AI Builder Expectations: Utilize AI tools and applications to perform tasks, make decisions and enhance work and overall velocity. Expected to use AI Powered software for data analysis, coding, and overall productivity on a daily basis.
- Working with Generative AI API's and Frameworks
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Skills Required
- BS with 7+ years or MS with 5+ years in Computer Science or similar experience
- 5+ years experience as a software development engineer or equivalent hands-on production coding experience
- 4+ years working with public cloud providers (AWS, Azure, GCP)
- 2+ years engineering experience building infrastructure as code (IaC) and repeatable designs
- 2+ years automating CI/CD using Jenkins (Pipeline as Code), GitHub Actions, or similar; proficiency with Git
- 2+ years experience working with Agile teams
- 1+ years designing, building, and deploying ML models with AWS SageMaker or Azure ML
- 1+ years using AI developer tools to enhance productivity (e.g., GitHub Copilot)
- Proven track record delivering at least two complete AI products from ideation to release
- Leadership experience to mentor and align other AI/ML engineers
- Knowledge of API design and lifecycle management (REST)
- Familiarity with inter-service messaging and streaming (Pub/Sub, Kafka)
- Proficiency with instrumentation, logging, and tracing tools
- Expertise in cloud data storage, caching, and optimization (SQL and NoSQL databases)
- Prompt engineering experience
- Hands-on experience with generative AI/LLM APIs and frameworks (OpenAI, Google Gemini, Hugging Face) and tools like Cursor, Windsurf, Amazon CodeWhisperer
Optum Compensation & Benefits Highlights
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Healthcare Strength — Official materials highlight copay and HSA medical plan choices with in‑network preventive care at 100%, prescription coverage, and low/no‑cost virtual visits, plus company HSA contributions. Dental preventive services are 100% in network, and mental health resources include an EAP and premium Calm access.
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Parental & Family Support — Programs include six weeks paid parental leave, up to two weeks paid caregiver leave, and Bright Horizons back‑up care with enhanced family supports. Adoption assistance up to $10,000 for full‑time employees reinforces family‑oriented benefits.
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Equity Value & Accessibility — Financial benefits include an Employee Stock Purchase Plan at a 10% discount, expanding access to equity ownership.
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The Company
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
Typical time on-site:
Not Specified
