Senior AI Engineer, Voice Platform

Posted Yesterday
Hiring Remotely in United States
Remote or Hybrid
200K-250K Annually
Senior level
Cloud • Digital Media • Enterprise Web • Marketing Tech • Software
The everything app, for work. One app for projects, knowledge, conversations, and more. Get more done faster—together
The Role
Own and improve ClickUp’s voice AI systems, including real-time speech-to-text, audio processing, context-aware transcription, LLM post-processing, mention resolution, formatting, and voice-to-action workflows. Evaluate and integrate ASR models for accuracy, latency, and cost, while collaborating across product and platform teams to deliver voice and multimodal assistant features across desktop, mobile, web, and browser extension products.
Summary Generated by Built In

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀

Role Overview

You'll own and evolve the AI systems behind ClickUp's voice platform: real-time streaming transcription, intelligent reformatting, context-aware mention detection, and voice-to-action pipelines. This is a high-impact, hands-on role where you'll push the boundaries of what voice interfaces can do inside a productivity tool used by millions.

 
Key Responsibilities
  • Design, build, and optimize real-time speech-to-text pipelines (streaming ASR, VAD, audio processing)

  • Improve transcription accuracy through context injection (user names, teams, custom vocabulary, language detection)

  • Develop and maintain LLM-powered post-processing (grammar correction, filler removal, mention resolution, formatting)

  • Build voice-to-action systems that parse natural language into structured workspace commands

  • Evaluate, benchmark, and integrate ASR models (Whisper, AssemblyAI, Fireworks, etc.) for cost, latency, and accuracy

  • Collaborate with product and platform teams to ship voice features across MAX Desktop, Mobile, Web, and Browser Extension

  • Explore multimodal AI capabilities (screen + voice + text) for next-gen assistant experiences

Equal Opportunity Employer

ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Privacy Notice

ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice.

If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice for further details.

Visa Sponsorship

Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.

Fraud Alert

ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to [email protected].

AI Processing Notice

ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at [email protected].

ClickUp Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ClickUp and has not been reviewed or approved by ClickUp.

  • Strong & Reliable Incentives — Feedback suggests variable compensation is attractive for high performers in customer-facing roles, with healthy on-target-earnings ranges. This indicates incentives are structured to reward above-target performance.
  • Healthcare Strength — Feedback suggests health coverage is robust, with comprehensive medical, dental, and vision options and low out-of-pocket costs reported by some. Wellness and mental health programs further bolster the offering.
  • Leave & Time Off Breadth — Feedback suggests generous or flexible PTO and parental leave are core parts of the package, supported by remote-friendly practices. Additional elements like volunteer time off and paid holidays broaden the time-off mix.

ClickUp Insights

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The Company
HQ: San Diego, CA
1,000 Employees
Year Founded: 2016

What We Do

ClickUp is the world’s only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform that includes project management, document collaboration, whiteboards, spreadsheets, and AI. With our headquarters based in San Diego and a rapidly expanding global presence, we are shaping the future of work. Join our team at ClickUp, one of the fastest-growing SaaS companies worldwide, and help millions of users be more productive - saving them at least one day every week.

Why Work With Us

ClickUppers are highly passionate, energetic, and unique people that align in the mission of saving people time and making the world more productive. We're the newcomer, the underdog, but that's where we thrive. Let’s make the world more productive!

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