Senior AI Engineer, GTM Systems

Posted 3 Days Ago
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Boston, MA
Hybrid
116K-174K Annually
Senior level
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Build something powerful.
The Role
The Senior AI Engineer will develop AI-driven solutions, integrate AI platforms with GTM Systems, optimize AI models, and support ongoing automation processes.
Summary Generated by Built In
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
We are seeking a skilled Senior GTM Systems AI Developer to build and deploy next-generation AI and Agentic solutions across Klaviyo's GTM Systems. This role will focus on implementing improved seller experience, AI-powered automations, integrating agent frameworks, and ensuring robust, reliable delivery of intelligent workflows.
Key Responsibilities:
  • Develop AI-driven solutions and agentic workflows under the guidance of the AI Systems Architect.
  • Build integrations between AI platforms (e.g., Salesforce Agentforce, AWS Bedrock, Google Vertex) and existing GTM Systems.
  • Implement data validation, error handling, monitoring, and logging within agent workflows.
  • Collaborate with the Data Specialist to ensure data availability, quality, and alignment with workflow needs.
  • Optimize and fine-tune AI models and prompts for task accuracy and performance.
  • Support proof-of-concept development and iterate quickly based on feedback.
  • Document designs, code, and integration patterns; contribute to knowledge sharing across teams.
  • Provide ongoing support and maintenance for deployed solutions.

Requirements:
  • 3-5 years of experience as a developer, software engineer, or automation engineer.
  • Hands on experience with Google Cloud, AWS and other public cloud
  • Hands on experience in optimizing seller experience leveraging AI technologies
  • Hands-on experience building integrations, automations, or AI/ML-powered solutions.
  • Familiarity with Gen AI technologies, LLMs, and agent frameworks; experience with Salesforce, Snowflake, or AWS is a plus.
  • Proficiency in programming languages such as Python, JavaScript, or Apex.
  • Strong grasp of API development, REST, webhooks, and event-driven architectures.
  • Experience with CI/CD pipelines, testing frameworks, and deployment automation.
  • Excellent collaboration and problem-solving skills; eagerness to learn and experiment with emerging technologies.

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Massachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range For US Locations:
$116,000 - $174,000 USD
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.
By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.

Top Skills

Apex
AWS
GCP
JavaScript
Python
Salesforce
Snowflake

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The Company
Boston, MA
2,435 Employees
Year Founded: 2012

What We Do

Klaviyo (NYSE: KVYO) is the only CRM built for B2C brands. Powered by its built-in data platform and AI insights, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster. Klaviyo (CLAY-vee-oh) helps relationship-driven brands like Mattel, Glossier, CorePower Yoga, Daily Harvest and 176,000+ others deliver 1:1 experiences at scale, improve efficiency, and drive revenue.

Why Work With Us

We refer to our employees as ‘Klaviyos’, and we make up a diverse community united around shared values: We’re curious, collaborative, driven, innovative, fun, and fully ourselves at work. No matter which team you join, your work won’t just impact Klaviyo. It’ll help empower our customers and enable creators across the globe to own their destinies.

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Klaviyo Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
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