Senior AI Business Analyst, AI Engineering Team

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Toronto, ON, CAN
In-Office
Insurance • Financial Services
The Role

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.


Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We are looking for a Senior AI Business Analyst in AI Engineering Team.

What you'll do here :

  • Collaboration  

    • Collaboration with business stakeholders, data science teams & operation teams for defining product vision, requirement gathering & project scoping.

    • Collaboration with a wide variety of teams to define roadmaps & integrated plans.

    • Collaborate with architects to understand technical aspects and provide answers for security gatings.

    • Collaborate with AI engg, Data Scientists, Data Engineers & Dev Ops for Jira ticket elaboration.

    • Collaborate across teams to diagnose & resolve issues.

    • Act as a glue between data science, AI engineer and business groups. 

    • Collaborate across teams during testing phases.

  • Documentation  

    • Own & manage documents like BRD, Technical Specification doc, Functional & Non-Functional requirements, global test strategy.

    • Project & release planning documents.

    • Build case studies & project understanding document.

  • Communication  

    • Proactively track progress and provide updates.

    • Highlight risks and share mitigation plans.

    • Stakeholder communication across key project milestones.

    • Gather & share feedback from end users.

 

What you bring to the table :

  • Minimum of 5 years of experience as an IT Business Analyst

  • Excellent knowledge of agile methodology.

  • Bachelor's degree in software engineering, computer science, or any IT related education field (master’s degree is an asset).

  • Go getter hungry to learn & deliver results.

  • High sense of ownership.

  • Proactive and autonomus.

  • Persevere and navigate to find solutions when faced with challenges.

  • Very strong technical orientation with good problem-solving skills.

  • Good at coordinating, planning and prioritization.

  • Diplomacy, ability to influence, and ability to develop and maintain relationships.

  • Positive attitude, creativity, analytical skills and curiosity.

  • Open to flexible working hours to occassionally coincide with those of the team in the Hong Kong time zone 

  • Solid experience in AI product development projects.

  • Strong knowledge in AI, Data Science and LLM applications.

  • Comfortable with Jira, Teams, and Confluence tools.

  • Ability to deliver impactful presentations and facilitate workshops.

  • Facilitate daily scrums, planning, review meetings, and prioritization workshops.

  • Very good understanding of the technical aspects of design and development.

  • English is required, French an asset

  • No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid

What we offer
 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

  • A financial rewards program that recognizes your success

  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

  • An extensive flex pension and benefits package, with access to virtual healthcare

  • Flexible work arrangements

  • Possibility to purchase up to 5 extra days off per year

  • An annual wellness account that promotes an active and healthy lifestyle

  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

  • Inspiring leaders and colleagues who will lift you up and help you grow

  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer


At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.


We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.


As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.


We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.


If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.


Learn more about our recruitment process and your candidate journey here.


If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

Intact (intactfc.com) Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Intact (intactfc.com) and has not been reviewed or approved by Intact (intactfc.com).

  • Fair & Transparent Compensation Pay is often framed as competitive for core roles like tech, underwriting, and claims, with base pay and total compensation commonly positioned above typical sector benchmarks. Salary ranges and bonus targets are frequently presented as explicit components of the package, which supports clarity on what compensation is intended to include.
  • Retirement Support Retirement offerings stand out through RRSP matching and pension options that emphasize long-term security. A defined benefit pension option is also described, which is often treated as a differentiator versus many large employers.
  • Healthcare Strength Health coverage is described as comprehensive across medical, dental, vision, and prescriptions, with additional support such as EAP services and access to virtual care. Wellness accounts and reimbursements are also included, adding breadth beyond core insurance coverage.

Intact (intactfc.com) Insights

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The Company
Edmonton, Alberta
18,239 Employees
Year Founded: 1809

What We Do

We are here to help people, businesses and society prosper in good times and be resilient in bad times. This is our purpose and the foundation of our company – it drives everything we do and gives meaning to our work. - Nous sommes là pour aider les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. C'est notre raison d'être et l'essence même de notre entreprise

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