The Role
Optimizes customer processes for Avient materials, provides technical education, designs tooling, performs flow modeling, and troubleshoots customer issues. Develops application and product-launch testing plans, analyzes data, documents product specifications, creates customer-specific testing, communicates results, and manages complaint resolution. Works independently with customers and internal stakeholders to define technical specifications and integrate Avient products into customer applications.
Summary Generated by Built In
Responsible for optimizing customer processes and conditions while providing education to external customers on how to run Avient materials. Tooling design and flow modeling. Troubleshoot issues that are raised by the customer. May be accountable for or participate in the resolution of customer complaints. May also be responsible for developing a new application or product launch testing plan and procedure, data analysis, and communication of results. Requires five plus years direct, relevant work experience with the ability to operate independently.
Responsibilities
Essential Duties & Responsibilities
- With minimal to no guidance, actively participates in development of new application, product launch testing plan, data analysis, and/or communication of results.
- Works with new and established customers to identify technical specifications.
- Documents and prepares product specifications incorporating Avient products and services into customer applications.
- Develops testing for customer specific production needs.
- Manages successful resolution of customer complaints/issues.
Scope
Business unit.
Skills Required
- Five or more years of direct, relevant work experience
- Ability to operate independently with minimal to no guidance
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The Company
What We Do
Mesa Industries has focused on the consistent production of high-quality colorant.
