POSITION SUMMARY
The Senior Admissions Rep is responsible for all phases of the Admissions process. Presents the campus and its programs to prospective students. Enrolls qualified individuals into education programs. Conducts all admissions activities with the highest integrity and business ethics while adhering to state, federal, and Company, policies, and regulations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Maintain compliance with federal and state regulations
- Adhere to company Admissions Code of Ethics, policies, and procedures
- Communicate effectively when working with prospective and future students.
- Provide highest level of customer service to prospective students.
- Call all Internet and website Inquiries.
- Assist High School department in calling High school inquiries.
- Conduct continual follow-up on all inquiries (phone, mail, internet).
- Screen potential applicants by phone and set up campus interviews.
- Input all activity into database management system in a timely and accurate manner.
- Submit required reports and projects in a timely manner.
- Take part in campus, departmental, and company events.
- Actively participate in training development as needed.
- Represent the campus accurately and uphold company values.
- Must be flexible to work some evenings and Saturdays.
- Perform other duties as assigned.
QUALIFICATIONS
KNOWLEDGE AND SKILLS
- Must stay current on program offerings.
- Demonstrated skills in facilitating and modeling excellent customer service.
- Ability to interact constructively with colleagues and supervisor.
- Ability to project a professional image over the phone and in writing.
- Must speak well, and be clearly understood via telephone.
- Strong organizational skills.
- Capacity to work in a fast-paced environment and be a self-starter.
- Ability to focus on specific, quantifiable goals for achievement.
- Demonstrated computer literacy skills, including working knowledge of Microsoft Office applications: Word, Excel, and Outlook.
EDUCATION AND EXPERIENCE
- High School diploma or equivalent required.
Previous telemarketing or customer service experience preferred
Skills Required
- High school diploma or equivalent
- Demonstrated computer literacy with working knowledge of Microsoft Word, Excel, and Outlook
- Strong verbal communication and phone presentation skills
- Ability to maintain compliance with federal and state regulations and company admissions ethics
- Ability to input activity accurately and timely into a database management system
- Strong organizational skills and ability to work in a fast-paced environment as a self-starter
- Flexibility to work some evenings and Saturdays
- Previous telemarketing or customer service experience
What We Do
Success Education Colleges (SEC) is a leader in allied health education, operating a system of postsecondary institutions including North-West College, Glendale Career College, Nevada Career Institute, and the Marsha Fuerst School of Nursing. Their mission is to provide students with short-term and professional programs for gainful employment and career advancement, preparing them for essential roles in the healthcare field across California and Nevada.
