Senior Administrative Specialist

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Germantown, TN, USA
In-Office
Healthtech
The Role

Job Title: Senior Administrative Specialist

About Us

At West Cancer Center, we are dedicated to providing compassionate, patient-centered care while advancing groundbreaking research. Our team fosters collaboration, innovation, and professional growth, ensuring that every role contributes to making a difference in patients’ lives. Join us in our mission to provide comprehensive support to those navigating the challenges of cancer treatment.

Position Overview

The Senior Administrative Specialist plays a pivotal role in supporting multiple clinic physicians by managing clerical functions, basic clinical tasks, scheduling, credentialing, and other operational duties. This position also includes opportunities for leadership and mentoring within the administrative department. Operating under the guidance of the Administrative Assistant Supervisor, the Senior Administrative Specialist ensures alignment with the center’s mission and upholds the highest standards of professionalism and efficiency. No nights, weekends, or holidays.

Key Responsibilities

  • Set up telehealth and remote appointments for patients
  • Assist with patient forms, tumor board submissions, and printing of patient notes
  • Manage daily scheduling for assigned physicians
  • Schedule meetings, create travel itineraries, and coordinate trip logistics
  • Facilitate physician credentialing and re-credentialing with Credentialing Coordinator
  • Track continuing medical education (CME) credits and physician PTO
  • Maintain and update physician CVs
  • Support academic and professional activities, including article submissions, PowerPoint presentations, and business documentation

Qualifications

Education & Experience

  • Bachelor’s degree or 8+ years of experience, or a combination of both equaling 8+ years

Skills & Abilities

  • Excellent verbal and written communication skills
  • Strong interpersonal and organizational abilities
  • Ability to manage multiple priorities in a fast-paced environment
  • Preferred knowledge of: Onco EMR, Concur Expense Management, MModal, DoxyMe, Evicore, and virtual meeting platforms

Why West Cancer Center is a Great Place to Work

  • Meaningful Impact: Play a direct role in supporting patients through one of the most challenging times of their lives.
  • Collaborative Culture: Work alongside a multidisciplinary team of dedicated professionals committed to improving cancer care.
  • Professional Development: Benefit from ongoing training, educational resources, and tuition assistance to help grow your career.
  • Community Commitment: Join a mission-driven organization focused on improving outcomes for cancer patients and their families.

Join Us

Join our team at West Cancer Center as a Senior Administrative Specialist and be part of a dynamic healthcare environment dedicated to providing outstanding patient care. You will play a crucial role in supporting clinic physicians and ensuring the smooth operation of our clinical services. If you're ready to make a difference in the lives of patients and contribute to our mission of excellence, apply now to embark on a rewarding career journey with us.

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The Company
HQ: Germantown, TN
186 Employees
Year Founded: 1978

What We Do

West Cancer Center & Research Institute is proud to be the region’s comprehensive leader in adult cancer care and research. After delivering 40 years of clinical excellence, our focus still remains the same. We strive to continuously fight for the best outcomes for our patients by offering the most effective, individualized care possible. It’s what sets West apart and why patients from across the region choose West Cancer Center as their trusted partner in their cancer journey. Our commitment to translate cancer science into revolutionary therapies is furthered by a unique sub-specialization program offering patients and their families true expertise for each cancer type. From breast cancer to liver, lung, brain and so many others – our oncology team provides a comprehensive approach to each disease state. West physicians collaborate together utilizing the knowledge and experience of medical oncologists, radiation oncologists, pathologists, genetic counselors, researchers, and so many others to ensure all treatment options have been discussed and examined in depth for our patients. West Cancer Center also offers support programs for financial assistance, in-house support groups, and psychology and social work consultations. Our aim is to walk hand-in-hand with our patients throughout their entire journey from diagnosis to treatment while addressing the mind, body and spirit, along with helping eliminate any potential barriers in receiving treatment. Here at West Cancer Center, you don’t just have cancer. You have West Cancer Center to fight by your side every step of the way.

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