Are you looking for an opportunity to collaborate and make an impact with a team of high achievers? To work with a tribe of top performers in a fun, exciting, and energetic environment? Do you long to be where your contribution really makes a difference, and where you are truly valued by your team?
At the Tom James Company, we thrive when our people thrive. We are currently looking for a Senior Administrative Assistant to be the supportive force that partners with our Chicagoland Director of Sales. The ideal candidate will be a highly responsive, proactive problem solver, who takes initiative, is self-motivated, with exceptional communication skills, and has meticulous attention to detail. He/she will have previous experience performing administrative & operational duties, and providing support to management. Given the changing nature of the executive landscape, we rely on our assistants for flexibility and foresight, while maintaining confidences related to high-level systems and operations.
Tom James Company offers a fun and dynamic work environment like nowhere else on earth. We exist to meet our customers’ increasing demands for convenience and provide world-class service. We take care of their clothing so they can put time to what is most important to them and can live the life they were meant to live! We operate with integrity, as it is the cornerstone of our relationships with customers, vendors, and one another.
Does this resonate with you? If so, apply to interview with our team today!
Objectives of this Role
With a primary responsibility of supporting the Director of Sales, provide support to the team as directed to ensure that company goals and objectives are accomplished, and operations run efficiently
Maintain and refine internal processes that support company-wide operations, coordinating internal and external resources to expedite workflow
Manage communication between Director of Sales and clients/employees/contractors, liaising with internal and external people on orders and tasks
Plan and orchestrate work to ensure the Director of Sales priorities are met, organizational goals are achieved, and best practices are upheld
Daily and Monthly Responsibilities
Manage professional and personal scheduling and all non-selling tasks for Director of Sales, including agendas, mail, email, calls, travel arrangements, client management, and other company logistics
Coordinate complex scheduling and extensive calendar management, as well as management of content and flow of information to the local team
Interface with clients and contractors to help fulfill all operational activities
Manage, coordinate, and arrange all back end details and logistics of client orders
Perform administrative and office support, such as typing, dictation, google spreadsheet creation, and maintenance of contact database
Maintain professionalism and strict confidentiality with all materials, and exercise discretion when interfacing with the business
Organize team communications and plan events, both internally and offsite
Other duties as assigned
Skills and Qualifications
2 years of experience in administrative role reporting directly to upper management
Superb written and verbal communication skills
Strong time-management skills and the ability to prioritize, organize and coordinate multiple projects at once
Highly responsive
Meticulous attention to detail
Proficiency in Microsoft Office and other office productivity tools, with aptitude to learn new software and systems
Flexible team player willing to do what it takes to get the job done; adaptable and enjoys a challenge
Ability to keep company confidences
High School graduate required. Some college preferred
Preferred Qualifications
Associates or Bachelor Degree
Experience implementing and developing internal processes and systems
Compensation:
$22.00 + (DOE) at 40 hours a week.
Monthly bonus based upon sales and/or number of new clients
Benefits:
Health and Dental insurance
Life, short and long-term disability insurance
PTO (15 days per year), paid holidays
Matching 401(k), profit sharing, employee stock purchase plans
Top Skills
What We Do
Tom James is the world’s largest manufacturer and retailer of custom clothing and the engine behind some of the world’s most established tailored clothing brands. As one of the few remaining vertically integrated clothing retailers—meaning we control the entire manufacturing process ‘from sheep to suit’—we offer unparalleled value to those with an eye for quality.
Our service model is based on a simple mantra: “We come to you with fine clothing.” Our clients never wait in line, fight for parking, or covet a garment that doesn’t come in their size. Our clients never settle, because we leverage the support of Tom James’ vertically integrated resources, nearly unlimited fabric and styling choices, plus, the technology of the digital age to offer our clients the individualized wardrobe service they prefer.
The efficiency and value of our business model allows us to span all price points, from $800, entry level fully custom suits to the most coveted, 100% handmade garments in the industry: Oxxford Clothes, based in Chicago, using Holland and Sherry cloth.
The Tom James Company operates offices in 37 states, the United Kingdom, France, Holland, Germany, Australia & Canada.
If you would like to learn more about our service and products, get in touch or visit our website at
www.tomjames.com
