The Role
Provides administrative support for community associations by preparing board and annual meeting materials, organizing financial documents, processing notices and registrations, maintaining records, coordinating correspondence, tracking proxies and quorum, and assisting managers, boards, homeowners, vendors, and coworkers. The role also requires occasional evening meeting attendance and business-related errands.
Summary Generated by Built In
Job Summary & Responsibilities
- Send emails, builds board packets, completes violation letters, upload documents, post community notices, and organize association correspondence in company shared drives.
- Prepare and distribute Board meeting packets, conduct quorum calls, and maintain meeting-related documents.
- Retrieve and organize monthly financial statements, upload them to the community portal, and distribute them by mail or email as directed.
- Assemble completed association budgets and prepare them for distribution to homeowners.
- Prepare annual meeting materials, including 75-day and 45-day notices, meeting programs, association folders, and proxy tracking.
- Attend scheduled annual meetings to register owners, tally votes, monitor quorum, and provide other meeting support.
- Maintain accurate Board rosters and update interim changes.
- Process biennial condominium association registrations during applicable filing years.
- Provide responsive, professional support to Community Association Managers, Board members, homeowners, vendors, and coworkers.
- Perform other administrative duties as assigned
Salary Range: $18-$25 depending on experience
Preferred Qualifications- High school diploma or GED required.
- Associate degree preferred.
- Zero to three years of administrative, office, customer-service, property-management, or closely related experience.
- Working knowledge of Microsoft Office, including Outlook, Word, and Excel.
- Comfortable using standard office equipment, including copiers, scanners, fax systems, and multi-line phones.
- Ability to learn new software and proprietary systems quickly.
- Strong written, verbal, telephone, and interpersonal communication skills.
- Excellent organization, time-management, and deadline-prioritization skills.
- Detail-oriented, proactive, dependable, and self-motivated.
- Ability to work both independently and collaboratively.
- Reliable access to a vehicle for business-related errands and meetings.
- Ability to attend occasional evening association meetings.
Skills Required
- High school diploma or GED
- Associate degree
- Zero to three years of administrative, office, customer-service, property-management, or closely related experience
- Working knowledge of Microsoft Office, including Outlook, Word, and Excel
- Comfort using copiers, scanners, fax systems, and multi-line phones
- Ability to learn new software and proprietary systems quickly
- Strong written, verbal, telephone, and interpersonal communication skills
- Excellent organization, time-management, and deadline-prioritization skills
- Detail-oriented, proactive, dependable, and self-motivated
- Ability to work independently and collaboratively
- Reliable access to a vehicle for business-related errands and meetings
- Ability to attend occasional evening association meetings
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The Company
What We Do
With more than 200 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.








