The Role
Provides confidential, advanced administrative support to a senior director and large department. Responsibilities include complex data entry and research, document preparation, meeting and travel coordination, visitor hosting, correspondence, reporting, logistics, procurement support, stakeholder communication, and coaching other assistants. The role may lead support staff, administer department programs, and coordinate with international teams while maintaining strong organizational, communication, and confidentiality standards.
Summary Generated by Built In
Please submit your application by September 4th, 2026This senior level administrative assistant, while maintaining strict confidentiality, collaborates with teammates to perform very skilled and detailed administrative work that directly advances the operations and objectives of the department served, providing a full suite of highly skilled support functions to a large work group and generally directly support a senior director. May act as the team lead for other support assistants.ResponsibilitiesFaithCulture
- Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassion’s ministry in prayer.
- Acts as an advocate to raise the awareness of the needs of children. Understands Christ’s mandate to protect children. Commits to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abides by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Reports any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately supports responses to incidents if they occur.
- Performs skilled support work entering complex electronic data, researching, retrieving, and formatting information and data requiring highly specialized knowledge of the assigned work group.
- Focusing on work product outcomes, and working as the work group process expert, may direct the tasks of other assistants or similar level staff and may serve as team lead.
- Drafts and/or proofread records, documents, or forms and other correspondence on behalf of leader or department professional practitioners. Often schedules large and complex meetings, records meeting minutes, coordinates travel, welcomes and hosts visitors, and prepares agendas and itineraries.
- Answers questions, explain processes, and correspond with people concerning specific and detailed information within the assigned department or work group. May directly oversee data report creation, tracking, and dissemination for the department or work group supported.
- May perform support work such as answering phones, routing calls, conveying messages, and performing light manual labor such as delivering office supplies, arranging chairs, and placing refreshments or brochures and displays.
- Often communicates with staff in other countries to facilitate processing of information or work product, follow-up on accuracy and process compliance, and ensure clear understanding between functions on major issues.
- May administer programs requiring subject matter expertise within the disciplines of the work group supported, as well as gathering, evaluating and reporting on data related to the assigned department or client departments.
- May order supplies or services, arrange for shipping or transportation, or provide other logistical services in accordance with standard practices and policies or direct the work of other staff to accomplish these tasks. May provide notary services as required.
- Provides coaching and advice to other staff and client groups.
- Has a personal relationship with Jesus Christ.
- Accountable for supporting, upholding, and engaging in Compassion's core "Cultural Behaviors" in all internal and external communication and relationships.
EducationExperienceLicenses and Certifications
*Equivalent education, training and/or certification may be substituted for experience and education shown aboveWorking EnvironmentOffice – Standard Office EnvironmentLocation: Lusaka/Zambia or any other Compassion office in Zambia as designated by the managerPhysical DemandsSitting, standing, and/or walking for up to 8 hours per dayTravel RequirementsMay be required to travel up to 10% of normal schedule- Bachelor's degree in business administration.
- Five years of progressively responsible administrative, executive assistant, or office management experience.
- Experience supporting senior leaders, directors, or executive-level stakeholders.
- Experience coordinating complex meetings, events, travel arrangements, and stakeholder engagements.
- Experience preparing reports, presentations, and professional correspondence.
Required
- Excellent verbal and written communication skills.
- Strong report writing and document preparation skills.
- Demonstrated experience supporting senior leadership.
- Advanced organizational and time-management skills.
- Strong stakeholder management and customer service orientation.
- Experience coordinating meetings, workshops, and events.
- Ability to maintain confidentiality and exercise sound judgment.
- Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Preferred
- Procurement and logistics coordination experience.
- Public relations or stakeholder engagement experience.
- Membership in a relevant professional association.
- Budget monitoring and financial administration experience.
- Valid driver's license.
- None
Skills Required
- Bachelor's degree in business administration
- Five years of progressively responsible administrative, executive assistant, or office management experience
- Experience supporting senior leaders, directors, or executive-level stakeholders
- Experience coordinating complex meetings, events, travel arrangements, and stakeholder engagements
- Experience preparing reports, presentations, and professional correspondence
- Excellent verbal and written communication skills
- Strong report writing and document preparation skills
- Demonstrated experience supporting senior leadership
- Advanced organizational and time-management skills
- Strong stakeholder management and customer service orientation
- Experience coordinating meetings, workshops, and events
- Ability to maintain confidentiality and exercise sound judgment
- Strong proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
- Procurement and logistics coordination experience
- Public relations or stakeholder engagement experience
- Membership in a relevant professional association
- Budget monitoring and financial administration experience
- Valid driver's license
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The Company
What We Do
Compassion International is a Christian child development ministry aimed at releasing children from spiritual, economic, social and physical poverty in Jesus’ name. We are church-based: Compassion believes the Church is God’s chosen instrument to bring hope to a hurting world. We believe the strategic placement of local churches makes them best suited to address the holistic needs of the children in their communities. And only they can effectively deliver the Jesus-based teaching and whole-life care that children in poverty deserve. Compassion partners with 8,000+ churches in 25 countries around the world to deliver our holistic child development program. We are child-focused: Compassion’s ministry is focused on the individual child and his/her development. We offer this assistance irrespective of caste, creed, class or religion. At Compassion, we believe entire communities will feel the positive impact of our presence because what happens in the life of a child ripples throughout his or her environment. We are Christ-centered: Jesus is the core of our ministry and his life and teachings shape our programs. They reflect the spiritual commitments of our staff. And they guide how we love people, respect communities and cooperate with nations. We are committed to integrity: We hold ourselves to the highest professional and biblical principles in all aspects of our ministry and maintain the highest industry standards for our allocation of funds. Compassion and Compassion International are registered trademarks of the United States government
