Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
This position is responsible for providing high-level administrative support to the executive and management teams. This role involves managing schedules, coordinating meetings, handling correspondence, and performing various clerical duties. The position is critical in ensuring efficient office operations and may also lead junior administrative staff.This role is responsible for managing and maintaining executive schedules, including appointments, meetings, and travel arrangements. The individual prepares, reviews, and edits reports, presentations, and other documents while handling incoming and outgoing correspondence such as emails, letters, and phone calls. Responsibilities include organizing and maintaining both electronic and physical office files, as well as scheduling, coordinating, and facilitating meetings by preparing agendas, taking minutes, and following up on action items.
The position also oversees logistics for internal and external meetings, including room reservations and catering arrangements, and serves as the primary point of contact between executives and internal and external stakeholders. Additional duties include drafting and distributing memos, announcements, and other communications as directed; managing office supply inventory, ordering, and distribution; and ensuring office equipment is properly maintained and serviced. The role coordinates with IT to address technical support and equipment needs, assists with the planning and execution of special projects and events, and monitors project timelines to ensure deadlines are met.
Qualifications
- 5-7 years of experience in an administrative role, preferably within a healthcare setting.
- 1-2 years of experience supporting senior-level staff.
- Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Ability to work independently with minimal supervision.
- Strong attention to detail and problem-solving skills.
- Familiarity with hospital administration processes and healthcare regulations.
- Professional demeanor with the ability to interact effectively with staff at all organizational levels.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$20.84 - $29.79/HourlyGrade
4At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Skills Required
- 5-7 years of experience in an administrative role
- Experience supporting senior-level staff (1-2 years)
- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Ability to work independently with minimal supervision
- Strong attention to detail and problem-solving skills
- Familiarity with hospital administration processes and healthcare regulations
- Professional demeanor with ability to interact effectively at all organizational levels
- Preference for experience within a healthcare setting
What We Do
Mass General Brigham is an integrated academic health care system, uniting great minds to solve the hardest problems in medicine for our communities and the world. Mass General Brigham connects a full continuum of care across a system of academic medical centers, community and specialty hospitals, a health insurance plan, physician networks, community health centers, home care, and long-term care services. Mass General Brigham is a nonprofit organization that is committed to patient care, research, teaching, and service to the community. In addition, Mass General Brigham is one of the nation’s leading biomedical research organizations and a principal teaching affiliate of Harvard Medical School.
