Senior Administrative Assistant II

Posted Yesterday
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Hiring Remotely in Remote, OR, USA
In-Office or Remote
Senior level
Digital Media • Information Technology • Analytics
Nielsen is where AI-powered, globally connected media intelligence is being reimagined.
The Role
Provides senior-level executive and department administrative support, including calendar and travel coordination, expense reporting, meetings, events, records, communications, and process documentation. Leads workflow coordination, allocates team tasks, resolves escalated issues, and recommends process improvements while operating autonomously within established procedures.
Summary Generated by Built In
Company Description

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

Job Description

This role requires expertise in a variety of work processes through a combination of job-related training and considerable on-the-job experience. Provides in-depth knowledge and expertise in various work processes, autonomously coordinates and guides team members and solves escalated problems. This Senior Administrative Assistant II acts as a lead, coordinating the work of others - but not a supervisor. They will work autonomously within the established Nielsen procedures and practices.

Responsibilities:
 

  • Executive Support
    • Manage executive calendars, resolving scheduling conflicts and proactively prioritizing meetings based on strategic business goals. 

    • Coordinate multi-timezone scheduling for internal teams and external clients.

    • Coordinate domestic and international travel arrangements 

    • Executive expense reporting

  • Department Operations
    • Provide administrative assistance to enhance organizational efficiency

    • Coordinate office activities

    • Coordinate In-Person Meetings and Even Logistics

    • Manage Department Distribution lists and Records

    • Support Department communications

  • Events and Meetings
    • ​​Coordinate Agendas, Attendees and Logistics
    • Assist with meeting planning include key Nielsen Client Committees

    • Venues and Catering

    • A/V Support and Materials

    • Room Setups

    • Attendee participation

    • Followups

  • ​​​​​​​​​Process Leadership​​​​​​​
    • Documentation

    • Issue Resolution

    • Workflow Coordination

    • Process Improvements where necessary​​​​​​​​​​

Qualifications

  • Requires in-depth knowledge of department processes and procedures 

  • Gathers information to solve problems that are escalated from team members

  • Serves as lead for the team;  allocates work and provides guidance to team members

  • Evaluates and communicates job-specific information 

  • Requires breadth and/or depth of skills in a range of processes, procedures and systems

  • Impacts own team and closely related teams; defines and recommend process improvements

  • Good organizational and coordination skills are needed

  • 4-6 years of experience


     

Additional Information

#LI-JR1

Enabling your best to power a better media future.

Holistic Rewards: We are committed to an inclusive benefits package that supports our employees and their families. This includes comprehensive health and wellness plans, a 401(k) with a Nielsen company match, and a generous paid time off policy. Depending on the role, additional benefits may include a company-provided vehicle and/or discretionary incentive/bonus eligibility.

Compensation Transparency: The posted base salary range is a reasonable estimate that  may be adjusted based on the final work location of the selected employee. Individual pay within the range is determined by factors such as experience, training, geography, certifications, and business needs. Beyond base salary, this role may be eligible for bonuses, equity, or other incentives.

Nielsen makes hiring decisions without regard to disability status, protected veteran status, or membership in any other protected class.

Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

Skills Required

  • In-depth knowledge of department processes and procedures
  • Ability to gather information and solve escalated problems
  • Experience serving as a team lead, allocating work, and guiding team members
  • Ability to evaluate and communicate job-specific information
  • Breadth and/or depth of skills across processes, procedures, and systems
  • Ability to define and recommend process improvements
  • Good organizational and coordination skills
  • 4-6 years of experience

Nielsen Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nielsen and has not been reviewed or approved by Nielsen.

  • Parental & Family Support — Paid parental leave is described as generous for all parents, with birthing parents receiving substantially longer time, and the program is complemented by adoption, fertility, and surrogacy support. Employer-verified entries and company communications consistently highlight family benefits as a standout.
  • Leave & Time Off Breadth — Paid time off is considered solid, with some teams using flexible or unlimited PTO models and additional offerings like paid volunteer time. These time-away policies often contribute meaningfully to work-life balance.
  • Wellbeing & Lifestyle Benefits — Smart Work flexibility, an Employee Assistance Program, and broader well-being initiatives are emphasized as part of a holistic package. These elements are frequently cited as strengths that enhance day-to-day experience.

Nielsen Insights

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The Company
HQ: New York, NY
Year Founded: 1925

What We Do

For over 100 years, Nielsen has been a global leader in audience measurement, data and analytics, shaping the future of media. Measuring behavior across all channels and platforms to discover what audiences love, we empower our clients with trusted intelligence that fuels action. As the global media industry continues to evolve, Nielsen will be at the forefront of delivering audience insights that empower marketers and content developers, and ultimately help connect consumers to what matters most to them. We will be guided by our values of inclusion, courage and growth; and we will continue to innovate our products and technology while investing in our talent to drive sustainable and scalable long-term growth.

Why Work With Us

At Nielsen, we have big dreams and aspirations, all of which are achievable if we work as a team. Our culture helps us come together and clarifies how we work together to achieve these goals

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