We are seeking a talented individual to join our Administration Operations team at Marsh, People and Investments. This role will be based in our Melbourne office. This is a hybrid role that has a requirement of working at least three days a week in the office.
Senior Administration Specialist
The Senior Administration Specialist provides advanced administration and superannuation support across complex cases, escalations and exceptions. The role partners with internal teams and external stakeholders to deliver accurate, high-quality outcomes for members, employers and trustees. It also contributes to process improvement, technical support and knowledge sharing across the team.
We will count on you to:
- Resolve complex administration and fund-level tasks, including escalated queries and non-standard processing
- Perform peer review of complex work and provide accurate responses to technical inquiries
- Act as a subject matter expert for assigned funds and support internal teams with technical advice and training
- Assist with incident management, including analysis, calculations, documentation and technical input
- Test application updates linked to projects or system changes and support the implementation of process improvements
- Work with the People Leader on workflow support and contribute to feedback meetings and SOP updates as needed
What you need to have:
- VCE/HSC or equivalent
- At least 5 years’ experience in administration or corporate superannuation
- Well-developed organisation, planning and analytical skills
- Experience working independently, with the ability to manage complex superannuation tasks, meet deadlines and communicate clearly with a range of stakeholders
What makes you stand out:
- Experience training others and supporting team capability
- In-depth knowledge of superannuation concepts, including benefit design, accumulation and defined benefit arrangements, and insurance arrangements
- Familiarity with superannuation legislation and support systems such as Sonata, SuperB, Salesforce, Excel, Word and Outlook
Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being
Applications can be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal & bankruptcy check prior to commencement of employment.
About Marsh:
Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.Skills Required
- VCE, HSC, or equivalent
- At least 5 years of experience in administration or corporate superannuation
- Well-developed organizational, planning, and analytical skills
- Ability to work independently and manage complex superannuation tasks
- Ability to meet deadlines and communicate clearly with a range of stakeholders
- Experience training others and supporting team capability
- In-depth knowledge of superannuation concepts, including benefit design, accumulation, defined benefit arrangements, and insurance arrangements
- Familiarity with superannuation legislation and systems including Sonata, SuperB, Salesforce, Excel, Word, and Outlook
- Appropriate approval to work in Australia
Marsh McLennan Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marsh McLennan and has not been reviewed or approved by Marsh McLennan.
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Leave & Time Off Breadth — Leave offerings are described as generous, including sizable PTO, paid holidays, paid sick days, and additional time off such as paid volunteer time and “Summer days.” These time-off benefits are portrayed as a standout part of the overall rewards package.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive, spanning medical, dental, and vision options, with additional supports like disability and life insurance and access to mental health resources and an EAP. The breadth of plan options is positioned as a core strength of the benefits package.
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Retirement Support — Retirement benefits are framed as solid, with 401(k) programs and employer matching frequently highlighted alongside other financial programs. Stock purchase options are also referenced as an additional wealth-building component of the total rewards mix.
Marsh McLennan Insights
What We Do
Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries. Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity. Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics. Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people. Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society. Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.
