The Role
Leads customer acquisition and relationship deepening to grow deposits and branch profitability. Drives cross-selling of mutual funds, insurance, and other products; generates fee income; maintains customer service standards; oversees branch administration, compliance, team productivity, performance, and morale; owns branch P&L and coordinates with product and marketing teams on sales initiatives.
Summary Generated by Built In
The Senior Acquisition Manager – RL Sales is responsible for driving the acquisition and deepening of customer relationships to grow the deposit base. The role includes cross-selling financial products, managing branch operations, and ensuring profitability. The ideal candidate will have strong sales acumen, leadership capabilities, and a customer-centric approach.
ResponsibilitiesDrive enhancement of the deposit pool through acquisition and deepening of customer relationships.
Establish and maintain high standards of customer service delivery across all branch touchpoints.
Achieve cross-sell targets for non-deposit products including mutual funds, insurance, and other third-party offerings.
Generate fee income through effective product penetration and customer engagement.
Oversee branch administration and ensure adherence to regulatory and compliance norms.
Manage productivity, performance, and morale of the branch team.
Take full ownership of the branch’s break-even and P&L performance.
Liaise with product, marketing, and other verticals for new product development, service enhancements, and sales initiatives.
Skills Required
- Strong sales acumen
- Leadership capabilities
- Customer-centric approach
- Experience managing branch operations
- Ability to manage profitability and P&L performance
- Knowledge of regulatory and compliance requirements
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The Company
What We Do
Kotak Mahindra Group is an Indian financial services conglomerate founded in 1985. Its flagship Kotak Mahindra Bank provides commercial banking and serves individuals and corporate customers through banking, lending, payments, and corporate solutions. Across the wider group, offerings include stock broking, mutual funds, life insurance, and investment banking, addressing diverse personal and corporate financial needs across India.
