Senior Accounts Receivable Administrator, International

• Plan for your future with our Global Ownership Program (Annual RSU awards for eligible employees), a 401K with a generous company match, and an Employee Stock Purchase Plan offering company stock at a discount.

• We prioritize your health with access to a dedicated Health Concierge service.

• Enjoy a generous Paid Time Off (PTO) package, paid holidays, and paid volunteer hours. We also fuel your ambition with tuition reimbursement, support for professional certifications, and a wellness reimbursement program.

Your Next Career Opportunity – Senior Accounts Receivable Administrator, International
This position is responsible for analyzing, researching, and resolving issues and variances arising from billing, cash application, non-payment, short payment related to assigned customers. Also responsible for making recommendations to Management regarding the collectability of assigned customers.
What You Will Do – Primary Responsibilities

• Review and research a high volume of transactions, identifying root causes of discrepancies and recognize solutions, document issues and report to management.

• Provide customer service regarding collection issues.

• Responsible for monitoring and maintaining assigned accounts - customer calls, account adjustments/refunds, and customer reconciliations.

• Resolve client discrepancies and short payments.

• Accountable for reducing delinquency for assigned portfolio, including but not limited to regular collection calls and correspondence to customers in a fast-paced environment.

• Work with local market team in the pursuit and resolution of collection matters, including legal collections and troubled status.

• Other projects and duties as assigned.

What You’ll Need – Qualifications & Requirements

• H.S. Diploma/GED required, Associates Degree preferred in Accounting, Finance, or related field; and 3-5 years of Accounts Receivable, Reconciliation and/or Collections experience.

• Bilingual required. Priority: Portuguese; secondary: Spanish

• Knowledge of General Accounting principles and practices. Demonstrated knowledge in researching and reconciling techniques.

• Experience in reading and interpreting contracts (leases).

• Proficiency working with Great Plains preferred.

• Demonstrated knowledge and advanced proficiency working with Microsoft Office Suite software, including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stoop, bend, kneel or crouch.

• Ability to stand, walk and sit.

• Ability to reach with hands and arms

• Visual ability correctable to 20/20.

• Sitting up to 90% of the day.

• Ability to respond verbally in an understandable, professional manner in person and over the telephone.

• Manual dexterity to input data into the computer and the calculator and operate the equipment listed above.

• Ability to lift up to 15 pounds.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office/ Cubicle workspace.

• Moderate noise level.

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