At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.
Who is Customers Bank?
Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.
We get you further, faster.
Focused on you: We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow.
On the leading edge: We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.
Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we’re a partner you can trust.
What you’ll do:
The Senior Accountant – Accounting Operations is responsible for assisting the VP, Accounting Operations Manager with the daily and monthly accounting operations of the company. This includes recording investment accounting transactions, SBO loan portfolio activity, Fed Funds purchases and borrowing activity, Federal Reserve Bank transactions, FHLB stock activity, and credit card activity. The position also assists in the month-end close process and related entries, including BOLI, SERP, management fees, subordinated debt interest accruals and amortization, payroll accruals, and other items as needed. Additional responsibilities include preparing daily and monthly bank and general ledger reconciliations, supporting internal and external audits and SOX reviews, and participating in department projects and new initiatives. This position requires flexibility, attention to detail, and the ability to thrive in a fast-paced, deadline-driven environment.
Responsibilities:
Perform daily and monthly accounting operations under the direction of the VP, Accounting Operations Manager
Record daily investment, loan, and borrowing transactions accurately and timely
Prepare and post month-end close entries including BOLI, SERP, management fees, subordinated debt, and payroll accruals
Reconcile daily and monthly bank and general ledger accounts
Assist with internal and external audit requests and SOX documentation reviews
Support accounting projects, system enhancements, and new initiatives
Collaborate across departments to ensure data accuracy and reporting compliance
Maintain organized records and ensure accuracy in all documentation
Work flexibly and efficiently to meet deadlines in a demanding environment
What do you need?
Undergraduate degree from an accredited university in accounting or finance
3–5+ years of related accounting or finance experience
Knowledge of U.S. GAAP
Strong verbal and written communication skills
Strong analytical and problem-solving skills
Proficiency with MS Office and related software
Detail oriented with a high level of accuracy
Ability to work in a fast-paced and changing environment
Ability to prioritize multiple tasks effectively
Willingness to work overtime as needed to meet deadlines or support special projects
Nice to Haves:
Experience in a publicly traded banking or financial services environment
Knowledge of accounting operations in financial institutions
CPA designation with public accounting experience
Technology Skills:
Knowledge of banking operating and accounting systems
Familiarity with regulatory reporting software systems
Proficiency with MS Office applications
Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.
Diversity Statement:
At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let’s take on tomorrow.
Top Skills
What We Do
What we believe in: At Customers Bank, we are dedicated to providing exceptional value, service and convenience as part of an overall effortless banking experience. Our high-tech, high-touch approach to banking allows us to deliver a superior selection of products and services.
Who we serve: We’re a community-based, full-service bank that offers a continually expanding portfolio of loans to small businesses, multi-family projects, mortgage companies and consumers nationwide with locations in Illinois, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island and Texas.
Our way of banking: Our approach to banking is built on three core pillars – commitment to human connections, dedication to innovation and the latest technology, as well as our responsibility to ground innovation in our deep experience and reliable financial foundation. We’re focused on our customers, employees, and investors every day — connecting them to real opportunities, helping them grow, and doing it all with speed and agility so they can get further, faster.
More information: To learn more, visit us at http://customersbank.com. Customers Bank, a subsidiary of Customers Bancorp, Inc., is an equal opportunity lender and a member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation. Customers Bancorp, Inc. voting common shares are listed on the New York Stock Exchange under the symbol CUBI.
Member FDIC - Equal Housing Lender.
Privacy Policy: We discourage Customers Bank customers from sharing personal identification data such as account numbers, social security numbers, or phone numbers on social media. Please send a direct message if you have questions regarding your account. To learn more, visit our website at https://www.customersbank.com/privacy-notice/.
