About Kaseya
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.
At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.
Position Summary
Kaseya is seeking a high-impact Senior Account Manager to drive expansion within an existing customer portfolio. This role is focused on unlocking growth opportunities, deepening client partnerships and delivering measurable revenue outcomes through strategic account management. The ideal candidate brings a strong commercial mindset, takes ownership of results and remains highly coachable and adaptable in a fast-paced environment.
Key Responsibilities
- Account Expansion & Growth Strategy: Own and execute expansion strategies across your portfolio by identifying upsell and cross-sell opportunities. Leverage Kaseya’s full suite of solutions to maximize customer value and drive incremental revenue growth.
- Executive Relationship Management: Develop and strengthen relationships with key stakeholders and decision-makers. Act as a trusted advisor by aligning Kaseya’s solutions to customer business objectives and ensuring long-term partnership success.
- Strategic Account Planning: Build and execute tailored account plans, including regular business reviews and proactive engagement strategies. Anticipate customer needs, mitigate risks, and uncover new opportunities to expand footprint.
- Adoption & Value Realization: Monitor product adoption and usage metrics to ensure customers are realizing value. Proactively address gaps, remove blockers, and drive initiatives that increase engagement and retention.
- Revenue Ownership: Take full ownership of revenue targets, consistently delivering against and exceeding quota. Contribute to both immediate pipeline generation and long-term account growth strategies.
- Cross-Functional Collaboration: Partner closely with Customer Success, Sales, and Product teams to deliver a seamless customer experience and ensure successful onboarding, expansion, and retention.
- Pipeline & CRM Discipline: Maintain rigorous pipeline management through Salesforce. Ensure accurate forecasting, clear visibility into account activity, and disciplined execution of sales processes.
Required Qualifications
- 3-4+ years of B2B sales or account management experience
Preferred Qualifications:
- Demonstrated success in meeting or exceeding revenue targets within a quota-carrying role
- Strong commercial acumen with the ability to identify and close growth opportunities within existing accounts
- Highly coachable with a growth mindset and openness to feedback
- Excellent communication, negotiation and stakeholder management skills
- Experience using Salesforce (or similar CRM) for pipeline and account management
- Strong analytical skills with the ability to forecast and manage performance metrics
#IND2
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Skills Required
- 3-4+ years of B2B sales or account management experience
- Demonstrated success meeting or exceeding revenue targets in a quota-carrying role
- Experience using Salesforce or a similar CRM for pipeline and account management
- Strong commercial acumen with ability to identify and close growth opportunities
- Excellent communication, negotiation, and stakeholder management skills
- Highly coachable with a growth mindset and openness to feedback
- Strong analytical skills with ability to forecast and manage performance metrics
- Pipeline and CRM discipline, including accurate forecasting and pipeline management
Kaseya Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kaseya and has not been reviewed or approved by Kaseya.
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Leave & Time Off Breadth — PTO is commonly described around 20–21 days per year plus standard holidays. Some indicate they can fully disconnect while on leave.
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Equity Value & Accessibility — Equity or option grants are available to many roles, offering potential upside beyond base pay. This exposure is presented as a meaningful component of total compensation for some roles.
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Affordable Benefits — The high‑deductible medical plan is described as having low or employer‑covered employee‑only premiums in some cases. This can reduce out‑of‑pocket costs for those who select the HDHP.
Kaseya Insights
What We Do
Kaseya is a premier provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized businesses (SMBS). Through its customer-centric approach, Kaseya delivers best-in-breed technologies that allow organizations to efficiently manage, secure and backup IT. Kaseya offers a broad array of IT management solutions, including well-known names: Kaseya, IT Glue, RapidFire Tools, Spanning Cloud Apps, ID Agent, Graphus, RocketCyber, TruMethods and Unitrends. These solutions empower businesses to command all of IT centrally, easily manage remote and distributed environments, simplify backup and disaster recovery, safeguard against cybersecurity attacks, effectively manage compliance and network assets, streamline IT documentation and automate across IT management functions. Headquartered in Miami, Florida, Kaseya is privately held with a presence in over 20 countries.
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