Senior Account Manager

Reposted 6 Days Ago
Be an Early Applicant
4 Locations
In-Office
50K-50K Annually
Senior level
Insurance
The Role
The Senior Account Manager will manage a book of business over $500K, provide customer service, support a team, and maintain client information.
Summary Generated by Built In

Who We Are 

At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. 

HUB is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 20,000 employees in over 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions 

What We Offer You 

At HUB International we want you to achieve an even work-life balance, and our benefits package allows you to manage your health, wellness, and financial future. HUB International will foster your learning, support your endeavors, and encourage your growth. We provide opportunities for career-driven individuals to move upward in our organization. Our successes breed your opportunities! 

Benefits you may enjoy working at HUB International Midwest-East: 

  • Medical, Dental, and Vision (PPO, HMO, and HSA) 

  • Comprehensive Wellness Program 

  • 401(k) Retirement Plan 

  • Life and Disability Plans 

  • Vacation, Holiday, Sick, and Personal Time Off 

  • Pet Insurance 

  • Bonus Program 

  • Comprehensive Onboarding Program 

  • Continuing Education / Personal Development Programs  

  • Flexible Work Arrangements  

  • Employee Engagement Events 

  • Dress for Your Day Dress-Code 

  • Service Awards 

Here’s Where You Come In 

As a Middle Market Commercial Senior Account Manager, you will manage an assigned book of business of $500K+ in revenue. You will be responsible for retaining our clients through customer service and maintaining accurate client information in our systems. You will work in a collaborative team environment, mentoring Associate Account Managers and Team Assistants, as applicable.    

  

 

Responsibilities: 

  • Manages a book of business generally in excess of $500k in revenue, depending on the complexity or number of accounts.  

  • Provide quality customer service to existing accounts with a goal of 93% retention or more.  

  • Collaborate within a team that includes Producers, Sr. Account Managers, and Associate Account Managers.  

  • Mentor, support, and train Associate Account Managers and Team Assistants, as necessary. 

  • Ensure accurate maintenance of client information in EPIC 

  • Special projects and all other duties, as assigned 

 

Cultural Expectations: 

  • Determination – unsatisfied until we are the best. We go the extra mile for clients and colleagues.  

  • Ownership – Responsible to each other, our clients, and our goals.  

  • Teamwork – Together we attain greater success. 

  • Sincerity – Giving and receiving direct and caring communication 

 

Qualifications: 

  • School Degree, or Equivalent 

  • 3-5+ years in a Commercial Lines role on the agency side  

  • Experience working in the middle market with accounts averaging $15k in revenue and above 

  • Intermediate excel skills 

  • Strong communication  

  • P&C License 

  • Willingness to travel, on occasion  

Department Account Management & Service

Required Experience:

Required Travel:

Required Education:

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Skills Required

  • 3-5+ years in a Commercial Lines role on the agency side
  • P&C License
  • Intermediate excel skills
  • Strong communication
  • School Degree, or Equivalent

HUB International Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HUB International and has not been reviewed or approved by HUB International.

  • Flexible Benefits Flexible spending accounts and pre-tax commuter programs are available, alongside a broad menu of voluntary options such as legal plans, accident coverage, and group auto/home insurance.
  • Healthcare Strength Health, dental, and vision coverage are offered with multiple medical plan options, complemented by life and disability coverage and a dedicated wellbeing program with activities and tools.
  • Retirement Support A retirement savings plan is provided with a discretionary company match and access to financial planning assistance tools.

HUB International Insights

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The Company
HQ: Chicago, IL
10,055 Employees
Year Founded: 1998

What We Do

Hi, we’re HUB. We advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy. So you’re ready for tomorrow. About Hub International Headquartered in Chicago, Illinois, Hub International Limited (Hub) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, Hub’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.

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