Senior Account Manager

Posted 24 Days Ago
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Sydney, New South Wales, AUS
Hybrid
Senior level
Utilities
The Role
The Senior Account Manager will maintain relationships with key clients, drive revenue growth, develop strategic account plans, and ensure high client satisfaction through solution delivery and issue resolution.
Summary Generated by Built In
About Us
JOLT is a global leader in electric vehicle charging and digital out-of-home media, creating smarter ways for people and brands to move. Operating across the United States, Canada, the U.K., Australia, and New Zealand, JOLT is helping make it faster, easier and simpler for drivers everywhere to switch to electric vehicles. The company combines accessible, reliable EV charging with a digital advertising network that connects brands with consumers at key moments in their daily journeys. By integrating sustainable infrastructure with data-driven media, JOLT delivers measurable impact for advertisers while helping accelerate the shift toward electric mobility worldwide. Recognized by TIME and Statista as one of the world’s top 250 greentech companies, JOLT continues to expand its mission to make charging convenient, accessible, and built for the future.

We are looking for a relationship-driven Account Manager to maintain and grow partnerships with our existing clients, driving revenue while ensuring a high level of client satisfaction. In this role, you will oversee a portfolio of key accounts, working closely with clients to understand their needs, deliver tailored solutions, and maximise sales opportunities. You’ll bring strong relationship-building skills, strategic thinking, and a proactive approach to managing and expanding client accounts.

Client Relationship Management

  • Build and maintain strong relationships with key accounts, serving as the main point of contact for all client inquiries and requests.

  • Conduct regular check-ins and meetings with clients to assess satisfaction levels, identify new opportunities, and address any concerns.

Account Growth and Revenue Generation

  • Identify upsell and cross-sell opportunities within existing accounts to maximize revenue.

  • Develop and implement account plans to drive growth and meet sales targets

Strategic Account Planning

  • Develop strategic account plans aligned with client goals and objectives.

  • Collaborate with internal teams to tailor solutions and offerings to meet the unique needs of each client.

Forecasting and Reporting

  • Provide accurate sales forecasts and regular reports on account performance to senior management.

  • Analyze sales data to identify trends, opportunities, and potential areas for improvement.

Issue Resolution and Client Support

  • Act as a liaison between clients and internal teams to resolve any issues or concerns in a timely and efficient manner.

  • Ensure that client needs are met and expectations are exceeded at all times.

About you

  • Proven experience in account management, sales, or related field.

  • Strong communication and interpersonal skills.

  • Strategic thinking and ability to develop and execute account plans.

  • Results-driven with a focus on achieving sales targets and objectives.

  • Ability to build and maintain strong client relationships.

  • Proficiency in CRM software and Microsoft Office suite.

We’re looking for smart, ambitious, top-calibre talent who thrives in a fast-moving, high-growth environment. Even if you don’t tick every box, if you’re passionate about accelerating the shift to zero-emissions mobility and driving meaningful impact, we want to hear from you

To Apply
We're trying to make a difference at JOLT and need entrepreneurial team players who can problem-solve and thrive in ambiguous environments. Even if you don't think you're the perfect fit - that's ok! If you're passionate about what we're doing at JOLT, we want to hear from you!

Our customers come from all backgrounds and it's important that our staff do too. If you think you could add value to our organisation, apply now and let us know why JOLT is the right fit for you.

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The Company
Chicago, Illnois
66 Employees
Year Founded: 2018

What We Do

We’re on a mission to make our cities cleaner and pioneer the shift to a zero-emissions future. Electric vehicles play a pivotal role in this transition but require deep investment in infrastructure to support their adoption. That’s why we are building a network of convenient, fast and affordable electric vehicle charging stations. What’s more? Our network will be powered using 100% green energy so we can move freely whilst contributing to a greener future

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