Senior Account Manager

Reposted Yesterday
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East Providence, RI, USA
In-Office
Senior level
Industrial • Manufacturing
The Role
The Senior Account Manager is responsible for driving business growth by developing relationships with key customers, analyzing market trends, and collaborating with cross-functional teams to enhance market presence.
Summary Generated by Built In

Nordson EFD, a global leader in Engineered Fluid Dispensing, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.

Summary of the role

As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.

Job Summary

Senior Account Manager is responsible for identifying and developing new business opportunities to drive growth and market expansion with Top focus accounts and end markets. This role involves a deep understanding of Top customer strategies, researching market trends, customer needs and competitive strategies for increasing market share and brand awareness.  Senior Account Manager collaborates internally with cross-functional teams in creating new profitable growth opportunities and contributes in building strategic relationships with customers. 

Essential Job Duties and Responsibilities

  • Creating visibility at identified Top customers in key vertical markets
  • Market and customer mapping/segmentation to quantify available market for growth and EFD share
  • Competitor analysis to understand technology and commercial gaps
  • Attend and participate at key tradeshows, position Nordson EFD as subject matter experts
  • Records customer interactions in CRM
  • Utilizes all available sales tools, collateral, and application translations
  • Partners with local sales representatives for seamless support of Top customers
  • Interacts with marketing and sales on content needs, ideas, and tools for better market penetration
  • Self-starter who is driven and wants to be challenged and considered for future advancement
  • Engages in continuous professional development training sessions (Nordson University,etc).
  • Thrives in a dynamic diverse team-based company culture
  • Tracks new opportunity funnel creation and conversion to meet revenue targets
  • Promotes best-in-class brand awareness and product offerings
  • Partners with cross functional teams to promote collaboration and sharing of information.
  • Other duties as assigned

Education and Experience Requirements

  • Bachelor’s Degree, MBA is preferred
  • Minimum of 5 years related sales/key account management or business development experience
  • Ability to lead, coach, develop account plans and drive winning teams
  • Excellent negotiation skills
  • Excellent analytical capability and the ability to understand data to drive appropriate decisions.
  • Proficient in all Microsoft Office applications

Skills and Abilities

  • Comfortable with customer face-to-face interaction
  • Strong interpersonal skills to manage a range of stakeholders.
  • Intent on advancement and career progression
  • Excellent written and verbal communication skills

#LI-NS1

Interested?

If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV.

About Nordson EFD

Nordson EFD is a world-leading designer and manufacturer of fluid dispensing systems and single-use fluid packaging. By joining our team today, you will help us bring innovative ideas to life. Nordson EFD is a global team that works to create systems and consumables that improve the fluid dispensing process. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson EFD. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.

Skills Required

  • Bachelor's Degree, MBA preferred
  • Minimum of 5 years related sales/key account management or business development experience
  • Excellent negotiation skills
  • Excellent analytical capability to understand data
  • Proficient in Microsoft Office applications

Nordson Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nordson Corporation and has not been reviewed or approved by Nordson Corporation.

  • Retirement Support The 401(k) features automatic enrollment at 6%, a 50% match on up to 6% of pay, and an additional 3% company contribution for eligible U.S. employees even without employee contributions. Feedback suggests this retirement structure is above what many mid-size manufacturers offer.
  • Leave & Time Off Breadth Paid holidays and a typical year-end shutdown between Christmas and New Year’s at many U.S. locations expand time off beyond standard PTO. Feedback suggests this shutdown is a distinctive work-life perk, though availability can vary by site or business unit.
  • Wellbeing & Lifestyle Benefits Volunteer release time and a 3:1 charitable gift-matching program are offered alongside recognition programs, tuition assistance, and community initiatives. Feedback suggests these elements add value beyond core insurance and PTO.

Nordson Corporation Insights

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The Company
Sydney, Sydney
2,445 Employees
Year Founded: 1954

What We Do

Nordson is a team of 7,300 global employees thriving in an environment where they are supported and encouraged to be their best. Working side by side, we build meaningful connections with each other and our customers. Together, we deliver products that are solutions, and they’re likely touching your life every day. Have you ever changed a diaper? Opened a box of cereal? Used a smart phone or driven a car? Then we’ve already met. At Nordson, we take pride in being an outstanding corporate citizen and strongly believe in sharing our success with the communities where our employees live and work. Whether you’re working in one of our labs, offices or manufacturing facilities, your efforts will enable our customers to succeed and our company to continuously improve and grow. We engineer, manufacture and market differentiated products and systems used for precision dispensing and processing in a variety of end markets, from packaging to transportation and medical to electronics. Founded in 1954, we operate under the values of integrity, respect for people, customer passion, energy and excellence. Nordson is headquartered in the United States in Westlake, Ohio, and has direct operations in more than 30 countries to support our products and systems with application expertise and a direct global sales and service organization

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