Senior Account Manager

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Home of the Gilders, Gildersome, Leeds, England, GBR
In-Office
Software
The Role

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you? 

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you.

About you:  

You are a motivated self-starter who consistently demonstrates an enthusiastic, never-give-up attitude and entrepreneurial spirit. With previous experience in B2B telephone and field sales, as well as account management roles within the UK, you bring valuable insights and expertise, particularly within the software sector.

Day-to-day, you will:  

  • Achieve sales targets for software licenses, maintenance, bureau processing, and consultancy.
  • Develop demonstration skills and know when to seek assistance.
  • Maintain a strong understanding of Access IP and relevant third-party products.
  • Respond to inquiries quickly, providing feedback to improve team performance.
  • Build and nurture relationships with prospects, ensuring smooth project handovers.
  • Provide top-level customer service and technical expertise, attend exhibitions, and support other sales activities.  

Your skills and experiences might also include:   

  • You have previous experience in B2B field sales and account management roles in the UK, specifically selling ERP solutions.
  • Experience at working in a large or multi-national IT/Technology company in a range of roles & locations
  • Able to work under own initiative and as part of a team
  • Self-motivated with Excellent time management skills with strong ability to prioritise
  • Persuasive and compelling in expressing ideas and concepts
  • Excellent communication skills, telephone, email, written and presentations
  • Ability to build rapport at all levels of an organisation
  • Proven ability to develop positive relationships, co-operation with, and support for colleagues and clients.
  • Demonstrates a commitment to development and lifelong learning both for yourself & the team
  • Acts with integrity, loyalty and honesty.
  • Excellent technology skills specifically with Microsoft Office; Salesforce; Social Selling; Market mapping

What are we all about?

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence. 

At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.

Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.

Love Work. Love Life. Be You.   

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The Company
HQ: Loughborough
5,814 Employees
Year Founded: 1991

What We Do

The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, the US and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Its innovative Access Workspace cloud solutions transform the way business software is used, giving every employee the freedom to do more of what’s important to them. Founded in 1991, The Access Group employs approximately 6,800 people.

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