Senior Account Manager - Chromatography and Mass Spectrometry

Posted 10 Days Ago
Be an Early Applicant
2 Locations
In-Office
Senior level
Biotech
Our Mission is to enable our customers to make the world healthier, cleaner and safer.
The Role
Leads strategic sales of analytical instruments and consumables for life sciences customers. Builds relationships with laboratory and executive decision-makers, manages complex sales cycles, develops territory plans, meets revenue targets, and coordinates cross-functional resources. Requires technical knowledge of molecular biology workflows, strong consultative selling and presentation skills, CRM proficiency, frequent territory travel, and the ability to mentor colleagues.
Summary Generated by Built In

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Job Description


Position Summary

The Senior Account Manager is a key commercial role within the Chromatography and Mass Spectrometry Division (CMD) of Thermo Fisher Scientific. This is an Account focused role with the primary responsibility for selling and supporting all CMD products. This position requires a self-motivated individual with entrepreneurial skills, strong leadership skills and the ability to generate strategies to achieve sales goals. This role requires maintaining effective and long-lasting customer relationships, developing opportunities for strategic growth of the account and working collaboratively to bring extraordinary support and customer experience, making it easier for our customers to do business with Thermo Fisher Scientific. The Senior Account Manager is the primary point of contact and provides sales expertise and drives all CMD commercial activities within the account.


Market focus areas include: Pharma QA/QC, Environmental, Industrial, food safety, Healthcare, Academia, Pharmaceutical R&D and BioPharma. Product proficiency is required for the (relevant) CMD product offering.


Key Responsibilities:

Selling Agility

  • Identifies and prioritizes new client opportunities and develops solution implementation and growth strategies.
  • Leads and develops account relationships to drive expansion and renewals across the full CMD portfolio (analytical instruments, consumables, services); provides product assistance, consultation, and problem solving to customers.
  • Provides quotation, negotiates contracts and closes orders with end users as well as purchasing departments and supports all procurement processes.
  • Applies data and metrics to develop and report on account development strategies and tactics.
  • Adaptable to customers’ needs, as well as to conditions and trends that affect them and work independently to handle customer relationships.

Results Leadership

  • Expands current account penetration and share of wallet. Grows organically, broader and deeper with all primary products. Leverages cross-sell motions and activities.
  • Leads direction for the territory; Develops sales strategies to meet plan and expand business within assigned territory; maintains pipeline of opportunities to meet or exceed all quarterly sales objectives.
  • Uses Thermo Fisher Scientific’s sales tools to efficiently lead the accounts, opportunities, pipelines and forecast in an accurate and timely manner
  • Works adeptly in a team selling environment engaging the best internal company resources to solve customer challenges.
  • Able to effectively run increased territory/geographic scopes and/or products across several streams and/or accounts.

Minimum Requirements/Qualifications:

  • 5+ years of sales experience in analytical instrument market or equivalent
  • Bachelor’s degree in the sciences required or equivalent work experience
  • Extensive market knowledge and professional network
  • Strategic commercial mentality, strongly motivated by desire to win new business, with confirmed pursuit of opportunities
  • Strong interpersonal, oral and written communication, and presentation skills
  • Fluent in English
  • UK Driving License
  • Confirmed commercial excellence working in matrix environment
  • Computer proficiency in MS Office, CRM
  • Ability to explain and sell the technical aspects of Thermo Fisher Scientific’s scientific product portfolio
  • Ability to travel to customer locations up to 80% including overnight travel

Skills Required

  • Master's degree
  • Eight years of capital equipment sales experience in life sciences or analytical instruments
  • Technical knowledge of molecular biology techniques, particularly PCR, sequencing, and related workflows
  • Demonstrated ability to meet or exceed sales targets and manage complex sales cycles
  • Business acumen with ability to develop and execute strategic territory plans
  • Strong presentation and consultative selling skills at all organizational levels
  • Proficiency in CRM systems, particularly Salesforce, and Microsoft Office
  • Project management abilities and attention to detail
  • Strong communication and relationship-building capabilities
  • Ability to travel 50–80% within assigned territory
  • Valid driver's license
  • Fluency in English
  • Life Sciences, Chemistry, Biology, or related scientific field
  • Clinical laboratory certifications such as MT, CLT, or MLT
  • Experience selling to government, academic, clinical, or industrial accounts
  • Ability to mentor team members and coordinate cross-functional resources
  • Additional language skills as needed for specific positions

Thermo Fisher Scientific Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thermo Fisher Scientific and has not been reviewed or approved by Thermo Fisher Scientific.

  • Retirement Support — Retirement programs include a strong company 401(k) match and an employee stock purchase plan that add meaningful long‑term value. Feedback suggests these features stand out among core financial benefits even when base pay feels average.
  • Healthcare Strength — Health coverage offers multiple national medical options alongside dental and vision, with company‑paid life and disability coverage. This breadth is considered a solid foundation even if some costs may not be the lowest among peers.
  • Parental & Family Support — Paid parental and caregiver leave, backup care, adoption assistance, and specialized family resources are available. Feedback suggests these supports are a notable plus for colleagues managing family and caregiving needs.

Thermo Fisher Scientific Insights

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The Company
HQ: Waltham, MA
100,000 Employees

What We Do

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Why Work With Us

You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.

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