Senior Account Manager

Posted 2 Days Ago
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London, Greater London, England, GBR
In-Office
Senior level
AdTech • Marketing Tech • Software
The Role
Lead day-to-day account operations across 31 international markets, review and QA local media strategies and quarterly plans, manage and develop a junior account team, onboard and train markets on digital best practice and tools, support global strategy and campaign development, own workstreams and ensure timely, cross-functional delivery while maintaining client relationships and financial account management.
Summary Generated by Built In

Job Description:

As a global media buying agency, we put people at the centre of everything we do, identifying and optimising audiences to deliver client outcomes. 
We are experience designers, not simply media planners. We build winning experiences by going deeper into consumer empathy and further into the possibilities of what’s next in media and beyond. We don’t sit back. We pioneer in media, positively advocating for people, business and society in everything that we do.  

The purpose of the Account Manager is to support the Account Director in planning and account handling, manage the Account Executive and monitor their workload, as well as help develop their skill sets.  The Account Manager creates the opportunity for strategy and digital specialists to contribute fully.

Key Responsibilities:

• Lead day-to-day account operations, network management, and coordination across 31 international markets.
• Review local market media strategies, quarterly plans, and responses to client briefs to ensure high-quality, insight-driven solutions aligned with client objectives.
• Project management across multiple workstreams, ensuring timely delivery and cross-functional alignment.
•Onboard and train new markets, covering digital best practice (eg. taxonomy), client & agency tools, platform setup, and team processes.
• Support Strategy teams on global campaign development and ad-hoc strategic initiatives.
• Own work-streams, such as PCA template creation, quality assurance, and provide structured feedback to local teams to drive consistency and best practice.
• Main point of contact for junior clients.

Qualifications + Skills 

  • Understanding of media channels (offline & online) 

  • Understanding of media planning processes 

  • Confident communicator and presenter, able to build strong, trusted relationships with clients. 

  • Strong attention to detail with the ability to multitask and deliver in a high-pressure environment.  

  • Experience managing financial aspects of client accounts including billing and reconciliation. 

  • A curious and entrepreneurial mind with a focus on innovation. 

Working with us

Joining dentsu international, you’ll join a team of 48,000 people.  It’s an opportunity to produce career-defining work. Along the way, you’ll team up with inspiring colleagues and encounter a richness of clients, cultures and experiences.  We offer exciting challenges, memorable experiences and opportunities to shape your future.

Inclusion and Diversity

We’re proud to be different and that starts with our people. We believe in equal opportunities for everyone. We won’t define people by their race, gender, sexual-orientation, age or disability. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. That’s what we care about.

So, whether you’re joining us, or looking to move to a different part of the business, we work hard to make sure we create equal opportunities for everyone.

#LI-Hybrid #LI-Carat #LI-Dentsu

Location:

London

Brand:

Global Carat

Time Type:

Full time

Contract Type:

Permanent

Skills Required

  • Understanding of media channels (offline & online)
  • Understanding of media planning processes
  • Confident communicator and presenter able to build trusted client relationships
  • Strong attention to detail, ability to multitask and deliver under pressure
  • Experience managing financial aspects of client accounts including billing and reconciliation
  • Curious and entrepreneurial mindset with focus on innovation
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The Company
HQ: London
6,507 Employees

What We Do

Dentsu Creative is a global creative agency network designed to unlock exponential growth for clients. We use Transformative Creativity as a differentiating, driving force to bring our capabilities together to positively impact people, business and society. Established in 2022, Dentsu Creative is integrated with dentsu’s Media and CXM businesses in over 145 countries and regions, to offer Integrated Growth Solutions.

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