Senior Account Manager

Posted 3 Months Ago
Be an Early Applicant
Atizapán de Zaragoza, México, MEX
In-Office
Senior level
eCommerce • Fintech • Information Technology • Software
The Role
Lead account management and sales within an assigned country/area: develop and execute sales strategies, identify and close opportunities, build customer relationships, coordinate implementations and resolve technical/procedural issues, and collaborate internally to deliver tailored solutions and product enhancements.
Summary Generated by Built In
Develops and executes sales plans / strategies to effectively bring DN products and services to market. Drives revenue generation and identifies and closes new opportunities within current customer accounts. Facilitates and leads customer negotiations to achieve mutually beneficial results. Utilizes knowledge of DN offerings and understanding of the customer's business to develop customized proposals that present creative solutions. Develops, nurtures and maintains customer relationships across a range of accounts to ensure their benefit from and optimization of DN products and services. Responsibilities
  • Serves as primary Account Manager within an assigned country or area.
  • Ensures customers receive best-in-class technical, process or product-specific consulting.
  • Engages directly with a wide variety of customer stakeholders, from technical professionals to senior executives.
  • Works internally with customer-focused teams to design, develop and introduce new products and enhancements to address customer requests and priorities.
  • Works with customers on implementation reviews and to ensure the prompt and proper resolution of technical or procedural challenges.
  • Contributes to improved Account Management metrics reporting, evaluation and documentation. Qualifications

    Required Qualifications

  • Bachelor's Degree or equivalent work experience required.
  • Minimum of 6-8 years of relevant experience or equivalent combination of education and experience in managing sales in a corporate setting with proven track record in leading a high quota carrying in a Sales Team and/or new business development/excellent people management skills.
  • Proficient in all MS Office products with an emphasis on Excel, PowerPoint, Word and Teams.
  • Good business English skills (Written and spoken).

    Preferred Qualifications

  • Comprehensive knowledge of Retail or Banking center operations, procedures and the utilization of technology within the environments.
  • General knowledge of Diebold Nixdorf products and services is a plus.
  • Knowledge of Software and Service solution sales would be advantageous.
  • Consultative sales experience with complex solution design is desired.
  • Experience working within a customer focussed B2B environment and developing strategic client relationships and accounts with senior stakeholders.
  • Exhibit skills, characteristics, traits and work habits that greatly enhance the likelihood of success as an Sales Manager, ex: solution-oriented and entrepreneurial mindset, time and territory management, customer empathy.
  • Exceptional communication, presentation, strategic planning, problem solving and critical thinking skills.
  • Demonstrated relationship building skills at all levels of the organization, including senior executive levels.
  • Possess experience with CRM software, such as Salesforce to maximize opportunities.
  • Ability to travel up to 50% of the time. About Us

    Why should you join Diebold Nixdorf?

    Brightest minds + technology and innovation + business transformation  The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.

    –Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

    ** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**

    We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations


  • Skills Required

    • Bachelor's Degree or equivalent work experience
    • Minimum of 6-8 years of relevant sales experience or equivalent combination of education and experience
    • Proven track record in managing sales in a corporate setting, leading a high-quota sales team and/or new business development; strong people management skills
    • Proficient in MS Office products, with emphasis on Excel, PowerPoint, Word and Teams
    • Good business English skills (written and spoken)
    • Comprehensive knowledge of Retail or Banking center operations, procedures and related technology
    • General knowledge of Diebold Nixdorf products and services
    • Knowledge of software and service solution sales
    • Consultative sales experience with complex solution design
    • Experience in a customer-focused B2B environment developing strategic client relationships with senior stakeholders
    • Solution-oriented, entrepreneurial mindset, time and territory management, customer empathy
    • Exceptional communication, presentation, strategic planning, problem solving and critical thinking skills
    • Demonstrated relationship building skills at all organizational levels including senior executives
    • Experience with CRM software such as Salesforce
    • Ability to travel up to 50% of the time

    Diebold Nixdorf Compensation & Benefits Highlights

    The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Diebold Nixdorf and has not been reviewed or approved by Diebold Nixdorf.

    • Healthcare Strength — Feedback suggests core coverage includes medical, dental, vision, HSA/FSA options and mental-health support as part of a comprehensive package. Life and disability insurance are also included.
    • Leave & Time Off Breadth — Feedback suggests access to PTO, paid holidays, and sick time, along with parental/family leave. Adoption assistance is also noted among leave-related supports.
    • Wellbeing & Lifestyle Benefits — Feedback suggests certain roles include practical perks like a company vehicle, alongside programs such as tuition reimbursement and employee assistance. Wellness initiatives and some flexible work options are part of the overall package.

    Diebold Nixdorf Insights

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    The Company
    HQ: Hudson, OH
    16,325 Employees

    What We Do

    Consumer behavior is changing rapidly; people are empowered, connected and expect an unprecedented level of service and convenience. Simultaneously, the financial and retail industries we operate in are converging as mobile, contactless tech, smart data and advanced analytics blur the lines. The world is “always on” – it’s a digital era that requires us to orchestrate touchpoints in ways that meet and exceed the 24/7 automation needs of the banking and retail worlds. We’re the world leader in connected commerce, with proven expertise and comprehensive portfolios in cutting-edge product technology, multi-vendor software and service excellence for both financial and retail customers. Diebold Nixdorf employs approximately 22,000 employees in more than 130 countries around the world. We are publicly traded on the New York Stock Exchange under the symbol “DBD.” Specialties: financial and retail self-service solutions, services, security solutions, software, cash management, branch and store transformation

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