Senior Account Manager

Posted 2 Days Ago
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Chicago, IL, USA
Hybrid
Senior level
Information Technology • Professional Services • Software • Cybersecurity
The Role
Lead strategic sales and account management for BFSI clients, driving renewals, upsells, new logo acquisition and complex deals. Build executive relationships, align cybersecurity solutions to regulatory and risk priorities, manage long sales cycles, collaborate cross-functionally, and maintain pipeline and forecasting in Salesforce.
Summary Generated by Built In
We are seeking a highly skilled and motivated Account Manager with Banking, Financial Services and Insurance experience to join our high-performing sales team. This role is responsible for managing and expanding complex, high-value client relationships across banks, financial institutions, FinTech, and insurance organizations, including life & annuity (L&A) and property & casualty (P&C) insurers.  
This role requires hand-on experience navigating the organizational, regulatory and risk-management complexities of heavily regulated BFSI environments, including Tier 1-3 banks, credit unions, asset managers and insurance carriers.  
You will lead consultative, executive-level engagements and drive the full sales lifecycle, including selling our complete portfolio of cybersecurity services. The ideal candidate excels at both acquiring new BFSI clients and expanding revenue within existing accounts by aligning solutions to regulatory, risk and operational priorities.   
You will play a critical role in helping customers design, develop, and mature their cyber resilience roadmaps by aligning internal cross-functional teams and service capabilities to evolving client needs. This is a fast-paced, high-impact opportunity in a dynamic, tech-driven environment. 

Key Responsibilities
  • Manage renewals, upsells, expansions, and net new logo acquisition to drive account growth  
  • Build strong, multi-threaded relationships with executive, business, and technical stakeholders, including Risk, Compliance, Legal, Fraud, Internal Audit, and IT Security teams 
  • Lead strategic account planning and develop multi-quarter growth strategies 
  • Navigate BFSI buying committees and procurement-led sales processes, managing multiple stakeholders and long sales cycles 
  • Collaborate cross-functionally with Product, Pre-Sales, Delivery, and Operations teams 
  • Act as a customer advocate; resolve issues with urgency and accountability 
  • Identify and execute cross-sell and upsell opportunities aligned with client goals 
  • Leverage sales methodologies such as MEDDPICC, Challenger, and Value Selling 
  • Maintain accurate forecasts, pipelines, and customer health metrics in Salesforce 
  • Educate clients on BFSI-specific threat trends, risk frameworks and emerging cybersecurity threats 


Skills, Knowledge & Expertise
  • Demonstrable experience in cybersecurity services or cybersecurity technology, with a strong preference for selling into banking, financial services, or insurance organizations  
  • Proven ability to manage and expand large, multi-year BFSI accounts, including six- and seven-figure annual contract values and complex statements of work  
  • Strong understanding of cybersecurity services such as penetration testing, risk assessments, regulatory compliance, managed detection and response (MXDR), and long-term risk reduction programs  
  • Demonstrated experience aligning cybersecurity solutions to BFSI regulatory examinations, audit cycles, remediation programs, and board-level risk reporting requirements  
  • Familiarity with financial services and insurance regulatory frameworks, including NIST, ISO 27001, PCI DSS, SOX, GLBA, NYDFS Cybersecurity Regulation, and related industry standards  
  • Proven track record managing complex client portfolios and consistently achieving or exceeding revenue targets  
  • Proficiency with Salesforce and analytics dashboards  
  • Experience working with C-suite and senior executive stakeholders, including CISOs, CIOs, CFOs, and Heads of Risk or Compliance  
  • Bachelor’s degree preferred; certifications such as CISSP, CISM, or similar are also preferred 


Job Benefits
  • Flexible working
  • Financial & Investment
  • 401k
  • Health Insurance contributions
  • Life Assurance
  • Maternity & Paternity leave
  • Community & Volunteering Programmes
  • Employee Referral Program
  • Lifestyle & Wellness 
  • Learning & Development


About
We assess, develop and manage cyber threats across our increasingly connected society. We advise global technology, manufacturers, financial institutions, critical national infrastructure providers, retailers and governments on the best way to keep businesses, software and personal data safe.With our knowledge, experience and global footprint, we are best placed to help businesses identify, assess, mitigate & respond to the risks they face.We are passionate about making the Internet safer and revolutionising the way in which organisations think about cyber security.Headquartered in Manchester, UK, with over 35 offices across the world, NCC Group employs more than 2,000 people and is a trusted advisor to 15,000 clients worldwide.

Skills Required

  • Experience in Banking, Financial Services, and Insurance (BFSI)
  • Practical experience navigating regulatory and risk-management complexities in BFSI (Tier 1-3 banks, credit unions, asset managers, insurers)
  • Demonstrable experience selling cybersecurity services or cybersecurity technology
  • Proven ability to manage and expand large, multi-year BFSI accounts including six- and seven-figure annual contract values and complex SOWs
  • Strong understanding of cybersecurity services (penetration testing, risk assessments, regulatory compliance, MXDR, long-term risk programs)
  • Familiarity with regulatory frameworks: NIST, ISO 27001, PCI DSS, SOX, GLBA, NYDFS
  • Proficiency with Salesforce and analytics dashboards
  • Experience engaging C-suite and senior stakeholders (CISO, CIO, CFO, Heads of Risk/Compliance)
  • Track record of meeting or exceeding revenue targets
  • Familiarity with sales methodologies such as MEDDPICC, Challenger, and Value Selling
  • Bachelor's degree
  • Certifications such as CISSP or CISM
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The Company
HQ: Manchester
2,140 Employees
Year Founded: 1999

What We Do

NCC Group is a global cyber security and resilience company that helps organizations manage risk, strengthen resilience, and build trust. They provide services in cyber security consulting, managed services, technical assurance, and software escrow.

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