The Role
The Senior Account Manager will manage complex technology accounts, offering strategic counsel, leading budgets, and overseeing integrated communication programs across various markets, focusing on APAC regions.
Summary Generated by Built In
Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.
At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.
The Team
The Edelman Technology team is on a mission to help the world’s greatest tech companies build and safeguard trust with an ever-growing audience of stakeholders.
We strategically partner with clients to deliver global, regional, and UK integrated campaigns across emerging technologies, social platforms, and transformative innovation brands — from the biggest global players to dynamic scale-ups shaping the future.
Championing diverse skills, backgrounds and specialisms is key to our success. Our 50+ strong team of technology communications experts works alongside 100+ corporate, brand and integrated specialists across Edelman, helping us maintain our position as an award-winning agency — and PRWeek UK’s #1 Tech agency.
As the team continues to grow and evolve, we’re now seeking a Senior Account Manager who thrives in a fast-paced, intellectually curious, and globally connected environment.
The Role
We’re looking for a Senior Account Manager who brings structured thinking, commercial awareness, and strategic rigor to client work. This role is ideal for someone who understands how tech companies operate internally, is confident managing complex multi-market programmes and multiple internal & external stakeholders, and can flex Edelman’s global network to deliver impact across regions - including a growing focus on Korea and wider Asia-Pacific markets.
Rather than a traditional media relations role, this opportunity suits someone who enjoys providing senior client counsel, stakeholder management, leading integrated programmes, and ensuring operational excellence across scoping, resourcing, and budgeting. You’ll act as a trusted advisor to clients, ensuring delivery is efficient, strategic, and insight-driven.
You will be central to:
- Supporting the day-to-day running of high-profile technology accounts, working with local and global stakeholders
- Providing strategic, structured, and commercially grounded client counsel
- Leading budget scoping, financial tracking and reporting
- Managing workstreams across markets, ensuring clarity, consistency and quality in deliverables
- Helping teams navigate global networks and cultural nuances, particularly within the Korean and APAC markets
- Collaborating with internal specialists across strategy, creative, data, and digital to deliver integrated campaigns
- Translating business priorities into effective communication strategies that drive measurable results
- Supporting client operations at global events
About you:
- Proven experience managing global or multi-market technology accounts, with a particular emphasis on Asian markets such as Korea.
- Strong strategic and consultative skills, adept at providing senior-level counsel and navigating complex business environments.
- Highly organized and commercially aware, with demonstrated ability in project scoping, budgeting, and management.
- Expert at leveraging international networks and coordinating teams across different regions to ensure unified execution.
- Skilled in distilling intricate business or technology concepts into actionable, strategic recommendations.
- Collaborative approach, effectively bringing together cross-functional teams to pursue common objectives.
- Comprehensive understanding of integrated communications, including the interplay of earned, owned, and paid channels.
Benefits
Our benefits and policies are designed to ensure our employees feel comfortable, inspired, and equipped to thrive and do their best work. We offer a wide range of benefits across health, family, community, finance, and time away including:
Competitive Annual Holiday plus an additional day's holiday for your birthday and 3 days over the festive season.
Flexible working - Hybrid working policy and 30 days' work from anywhere worldwide!
Financial Wellbeing - Pension plan, income protection, and life insurance at 4x annual salary.
Building a Family - Whether it is maternity leave, adoptive leave or shared parental leave, take up to five months on full company pay. We also celebrate the arrival of your child or wedding day by offering a company child & wedding gift. In addition, Edelman partners with Peppy, a specialist healthcare and wellbeing service that provides all employees with access to expert pregnancy and parenthood, menopause, and fertility support.
Health and Wellbeing – Access to Private Medical Insurance, Digital GP and wellbeing program, Cycle to Work Scheme, subsidised corporate gym membership, a Quit Smoking Scheme, Annual flu vaccinations and 24/7 access to trained professionals in relation to a range of issues, in absolute confidence.
Personal and Professional Development - Clear progression routes and continuous training/professional development via Edelman Learning Institute
Community – Get to know your colleagues and unwind at our weekly staff get together. We also encourage everyone to take part in our Citizenship Activities where you can spend a day each year helping a charitable cause, paid for by us.
Our Values
Core to our culture are our values, which guide our behavior, support a client-centric approach, influence the way we work with each other, our clients, and the community, and inspire great work.
The Relentless Pursuit of Excellence: Bringing the best of ourselves and partners to our clients.
The Freedom to be Constantly Curious: Tenacious, flexible, and thorough approach that drives creativity and growth for clients and ourselves.
The Courage to do the Right Thing: Trusted and resilient partner, committed to building a diverse, equitable and inclusive workforce, that prioritizes the wellbeing of ourselves and our colleagues.
The Commitment to Positively Impact Society: Performing our work with an environmental conscience, and a sense of tolerance, fairness, and equality.
We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Top Skills
Communication Strategies
Digital Platforms
Integrated Campaigns
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The Company
What We Do
Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead, act with certainty and earn the lasting trust of their stakeholders.
We develop powerful ideas and tell magnetic stories that move at the speed of news, make an immediate impact, transform culture and spark movements.
Since our founding in 1952 by Dan Edelman, we have remained an independent, family-run company. We use our profits to strengthen our business, provide our employees with opportunities to grow, advance our industry, and serve as a responsible citizen of the world. Every day, we strive to live and work by a long-held set of core values: the pursuit of excellence, the freedom to be curious, the courage to do the right thing, and a commitment to improving society.
Edelman is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities
