The Role
The Senior Account Manager will lead daily operations for clients, manage communication strategies, and support business expansion within public and government affairs, particularly in Japan's healthcare sector.
Summary Generated by Built In
Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.
At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.
Edelman's Public & Government Affairs global team provides combines business strategy, government affairs, corporate social responsibility and sustainability, and political risk analysis, to help clients navigate changing political dynamics. Our mission is to help our clients build trust in today's evolving geopolitical environment.
Joining the Public & Government Affairs team will provide team members with the opportunity to be involved in building this exciting team as we create a new culture, redefine public affairs services, and explore new services, such as data analytics and political risk analysis.
The Senior Program Manager will report directly to the Managing Director of Public & Government Affairs Japan team and will be actively involved in the launch and promotion of Public & Government Affairs team in Japan and internationally. At the same time, he/she will be responsible for liaising with Public & Government Affairs team and other Edelman colleagues in Japan and worldwide. This is a position that will enable the individual to be actively involved in the management and communication of issues impacting clients in Japan and internationally.
Responsibilities
- Actively participate and contribute to all that is necessary for the expansion of Public & Government Affairs team and Edelman's business under the direction of the Managing Director of Public & Government Affairs Japan team.
- Lead day-to-day operations of an account workstream and serve as a primary contact for clients. Expected to play a main role in the project especially for healthcare clients.
- Research, draft, and prepare reports that distill complicated issues for clients in consumable briefs.
- Participate in efforts to counsel clients on strategies to promote, protect, and evolve their interests amidst geopolitical headwinds, shifting consumer sentiment, and an evolving global business environment.
- Support, lead and execute stakeholder engagement strategies for domestic and global clients.
- Manage client deliverables and coordinate directly with clients and Public & Government Affairs cross-functional teams to deliver top-tier work
- Assist in the development of new business proposals for prospective clients
- Conduct research and analysis for client proposals, strategies, approaches for existing and new clients
- Assist in managing client budgets in partnership with account leads, and support with other aspects of account servicing.
- Supporting or leading thought leadership development.
- Provide support to other team members as a member of the Public & Government Affairs team.
- Delegate to junior staff and help motivate and coach team members; manage up to senior staff and consistently provide feedback that helps drive efficiency.
Basic Qualifications
- At least 5-7 years of relevant experience in government, private firm, association, or NGO. Experience in Japanese healthcare policy is an advantage, as is relevant knowledge and human network.
- Business-level English proficiency.
- Experience working with both the public and private sector
- Integrity, humility, and an understanding of the importance of working as a team.
- Being humble, not self-centered, and always willing to learn from others.
- Excellent communication skills. Being able to communicate from the other person's perspective
- Excellent client and interpersonal skills; ability to manage independent client relationships and communicate effectively
- Works well in a team-based collaborative environment that focuses on outcomes and can identify and implement the necessary processes to achieve success on behalf of clients.
- Insatiable curiosity, desire for growth, and an always-positive attitude.
- Maintains an interest and understanding of global geopolitical affairs
- Strong acumen with the Microsoft suite of software (Word, PPT, Excel, Teams), ability to manage budgets and staffing projections, and convey ideas simply through
- Digital literacy through the use of social and digital tools, channels, and platforms that drive public affairs activities with clients.
- Superior ability to write and edit documents.
Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Outerans and individuals with disabilities.
We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Top Skills
Excel
Microsoft Powerpoint
Microsoft Teams
Microsoft Word
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The Company
What We Do
Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead, act with certainty and earn the lasting trust of their stakeholders.
We develop powerful ideas and tell magnetic stories that move at the speed of news, make an immediate impact, transform culture and spark movements.
Since our founding in 1952 by Dan Edelman, we have remained an independent, family-run company. We use our profits to strengthen our business, provide our employees with opportunities to grow, advance our industry, and serve as a responsible citizen of the world. Every day, we strive to live and work by a long-held set of core values: the pursuit of excellence, the freedom to be curious, the courage to do the right thing, and a commitment to improving society.
Edelman is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities
