Services and Sales Operations Manager - Marine

Posted 3 Days Ago
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Tianjin, Tianjin Municipality, Tianjin, CHN
In-Office
Senior level
Fintech • HR Tech • Insurance • Consulting
The Role
Manage marine insurance accounts for shipowners, freight forwarders, and terminal operators. Responsibilities include insurance placement, claims handling, client risk evaluation, risk solution development, and routine transaction management. The role requires knowledge of Marine H&M, P&I, Marine Liability, Builder’s Risks, broker standards, insurance markets, and marine claims, along with strong client-service, communication, problem-solving, and business-networking skills.
Summary Generated by Built In
Company:Marsh

Description:

We are seeking a talented individual to join our Marine, Cargo & Logistics team at Insurance Broker Business. This role will be based in Tianjin. This is a hybrid role that has a requirement of working at least three days a week in the office.

Marine Broker is to serve various shipowners/freight forwarders/terminal operators by insurance placement, claim handling and further bringing risk management value to the clients. The whole team is covering whole MMC China marine business with extensive participation on client’s risk management.

We will count on you to:

  • Good understanding and networks in both local and International insurance markets in related to Marine H&M,P&I, Marine Liability.
  • Good understanding of broker standard and guideline.
  • Strong experience in handling BAR, H&M or P&I claims
  • Provide risks solution to the client by evaluating their current insurance program or uninsurable risks exposure.
  • Independently handles routine inquires and transactions concerning

What you need to have: 

  • Relevant college degree of Marine, Engineering, Maritime Law, Insurance, etc.
  • Relevant working experience in client serving in related to both Builder’s Risks, H&M and P&I insurance.
  • Perfect communication skill, fast learning, result-oriented mindset and can work under pressure situation

What makes you stand out?

  • Strong business networks in marine insurer and clients with good reputation
  • Strong claim handling experiences for marine cases
  • Independence, Problem solving skills and result oriented mindset

Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In the recruitment process, Marsh does not restrict a position to a particular gender, does not inquire or investigate the marital or maternal status of female candidates, does not impose any limitations on marriage or childbirth, does not use marital or maternal status of a condition for hiring, and does not raise the qualification standard for female candidates. When you apply for a position with us, we must obtain Personal Data, which is any data that can directly or indirectly lead to the identification of a specific individual, such as your name, contact information, employment history, education information, work skills, and licensure and certifications (if applicable). We also collect any other information you have provided in your CV, covering letter, application form, or during an interview (if applicable). Marsh limits the Personal Data that it collects to that which is relevant and proportionate for the intended purpose. Where necessary and permitted or required by law, we may collect Personal Data deemed sensitive under applicable law (for example, ethnicity, fitness to work or criminal convictions information). Marsh collects Personal Data directly from you and, depending on the circumstances and the type of role applied for, recruitment agencies, background check providers, your named referees and occupational health providers. Marsh retains Personal Data consistent with applicable local law and business practices Please make sure you read through and fully understand our “Job Applicant Data Privacy Statement” before you submit your application.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Skills Required

  • Relevant college degree in Marine, Engineering, Maritime Law, Insurance, or a related field
  • Relevant client-serving experience involving Builder’s Risks, H&M, and P&I insurance
  • Understanding of local and international marine insurance markets, including Marine H&M, P&I, and Marine Liability
  • Understanding of broker standards and guidelines
  • Strong experience handling BAR, H&M, or P&I marine claims
  • Strong communication skills
  • Fast-learning, results-oriented mindset and ability to work under pressure
  • Strong business networks among marine insurers and clients
  • Independence and problem-solving skills

Marsh McLennan Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marsh McLennan and has not been reviewed or approved by Marsh McLennan.

  • Leave & Time Off Breadth Leave offerings are described as generous, including sizable PTO, paid holidays, paid sick days, and additional time off such as paid volunteer time and “Summer days.” These time-off benefits are portrayed as a standout part of the overall rewards package.
  • Healthcare Strength Healthcare coverage is characterized as comprehensive, spanning medical, dental, and vision options, with additional supports like disability and life insurance and access to mental health resources and an EAP. The breadth of plan options is positioned as a core strength of the benefits package.
  • Retirement Support Retirement benefits are framed as solid, with 401(k) programs and employer matching frequently highlighted alongside other financial programs. Stock purchase options are also referenced as an additional wealth-building component of the total rewards mix.

Marsh McLennan Insights

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The Company
HQ: New York, NY
78,000 Employees
Year Founded: 1871

What We Do

Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries. Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity. Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics. Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people. Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society. Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.

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