Senior Account Manager (IMC/ATL)

Posted 7 Hours Ago
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Ho Chi Minh City, Ho Chi Minh
Senior level
Agency • Marketing Tech
The Role
The Senior Account Manager provides internal client support, develops creative briefs, coordinates project management, evaluates responses for quality and revenue, oversees project implementation, prepares reports, and ensures timely delivery of materials, while also supporting line managers with various tasks and maintaining stakeholder relationships.
Summary Generated by Built In

About Ogilvy  

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook.

 

Ogilvy has been operating in Vietnam for over 25 years and has played a leading role in helping to shape the marketing communications industry in Vietnam today. We remain committed to continuing this legacy and are on a mission to help create the next generation of hybrid and fluid modern-marketing talent by making Ogilvy the “Best Place to Work” in Vietnam for GenZ by 2025.

About the Role  

The Senior Account Manager is mainly to provide key internal support to relevant client related activity.  Working closely with Business Director, he or she will ensure strategy and creative output in a timely manner; assist in cost estimation, creative briefing and campaign management/analysis.

 Main Responsibilities:

Client Management

  • Establish requirements of brief and work with BD to develop creative brief
  • Effectively delegate specific tasks based on brief requirements
  • Assist in the co-ordination, writing and verbal briefing of internal and external resources as required e.g. creative, production, third party specialists, etc.
  • Co-ordinate creative and project management aspects of Agency’s response to client brief
  • Evaluate responses in terms of quality and likely revenue
  • Obtain feedback from Client. Provide Client and Team with feedback on projects on a daily/ “need-to-know” basis
  • Project implementation and monitor plan progress
  • Prepare weekly WIP (Work In Process) reports as required and other documents/materials for internal and external meetings
  • Provide updates on budgets and help Managers ensure timing plans are fully up to date
  • Develop a thorough understanding of each process involved in a project and execute actions required as they arise
  • Ensure that all materials get to market on time and in the most cost-effective way
  • Ensure provision of client services are of a quality consistent with Agency standards, as judged by BD
  • Support line manager with client’s PO, contract, and internal financial process
  • Write, edit and proofread high-quality communications materials including tweets, blog content, briefing documents, pitch letters, internal memos, fact sheets and client correspondence or press releases
  • Leverage existing stakeholder relationships and cultivate new contacts within business and industry
  • Assist all offline activities/events and arrange logistics for relevant parties

 Strategy

  • Assist line managers in preparing relevant materials, including market information, trends, competitive information as well as Client product information for development of plans or strategies
  • Understand the basic structures of strategy planning.
  • Demonstrate analytical thinking when approaching assignments and providing recommendations
  • Stay up-to-date with emerging technologies and social platforms and demonstrate understanding of how they can be integrated into communications program 

Creative Leadership

  • Maintain contact with creative team and ensure creative team with motivation and working processes
  • Assist creative team with relevant information/materials 

Leadership & People Management

  • Always consult with line manager in regards to enquiries by providing own thoughts in terms of solutions. Do not just relay questions to line manager
  • Set up a development program to enable an account executive to reach minimum job standards within agreed upon period
  • Ensure all subordinates complete company induction program
  • Become the focal point of client contact as judged by the client
  • Abide by the WPP code of business conduct.

 Key Requirements:

  • 7+ years of experience in communications or related field; having experience in beverage category is a big plus
  • Professional writing skills, strong presentation capabilities both in English and Vietnamese
  • Demonstrate strong leadership capability with experience of team building and leading
  • Strong analytical and strategic thinking skills
  • An independent worker that works well on a team and can be proactive and a self-starter
  • Detail-oriented, organized and dedicated; proactive and enthusiastic.
  • Advanced knowledge of working software (Word, Excel, PowerPoint, etc.)
  • Educational Background: Bachelor Degree with a major in Marketing, Communications, Advertisement, Media, Digital, etc.

#LI-DNI

How We’ll Support You 

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.  

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression. 

We believe in building powerful teams with purpose. This means hiring and nurturing talent across all races, ethnicities, religions, abilities, sexual orientation, and gender identities – and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality. 

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve.  This is central to our mantra of Borderless Creativity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please do not hesitate to let your recruiter know.


The Company
HQ: New York, NY
11,000 Employees
Hybrid Workplace
Year Founded: 1948

What We Do

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. We build on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. We are proud to currently rank as the #1 global agency network for creative excellence and effectiveness by WARC, signifying our ability to deliver creative solutions that drive unreasonable impact for clients and communities. 

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