Join us at Towne Insurance! Your career. Your future. Your Towne.
At Towne Insurance, we believe a career should be built on relationships, trust, and purpose. As a relationship‑driven organization with a deeply member‑centric philosophy, we empower our teams to serve businesses, families, and communities with integrity and care. We are seeking a Senior Account Manager – Commercial Lines to join our Charlotte or Norfolk team and support commercial clients through expertise, collaboration, and exceptional service.
In this role, you will be a trusted advisor managing complex commercial accounts and partnering closely with producers, carriers, and internal teams. You will play a critical role in delivering tailored commercial risk solutions while ensuring accuracy, responsiveness, and compliance across every client interaction. Your work will directly support Towne’s mission to deliver consultative insurance solutions that strengthen long‑term partnerships and create real impact for the organizations we serve.
Towne Insurance offers a hybrid work environment that balances flexibility with connection, reflecting our belief that strong relationships drive better outcomes. Our culture is collaborative, supportive, and grounded in service—ideal for professionals who value meaningful client engagement over transactional commercial work. The schedule for this role is Monday through Friday, 8:30 a.m. to 4:30 p.m., allowing consistency while supporting work‑life balance.
The ideal candidate brings an active Property and Casualty license and at least five years of commercial lines experience. You are highly organized, detail‑oriented, and communicate with confidence and clarity in both written and verbal settings. Proficiency in Microsoft products is expected, along with a working knowledge of agency management systems—Applied Epic experience is strongly preferred. Industry designations such as CIS, ACSR, or CISR are valued and support your credibility as a commercial insurance professional.
We believe in investing in our people. Our comprehensive benefits package includes paid time off for holidays, PTO, sick leave, and bereavement, along with profit sharing, volunteer opportunities, and tuition reimbursement. At Towne, your career growth in career growth in commercial insurance services is supported by leadership that values learning, service, and community involvement.
If you are ready to bring your commercial expertise to a relationship‑focused insurance organization where your work truly matters, we invite you to take the next step. Apply today and build a rewarding career with Towne Insurance.
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Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Active Property and Casualty license
- At least five years of commercial lines experience
- Proficiency in Microsoft products (Microsoft Office)
- Working knowledge of agency management systems
- Applied Epic experience
- Industry designations such as CIS, ACSR, or CISR
- Strong organizational, detail orientation, and clear written and verbal communication skills
TowneBank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TowneBank and has not been reviewed or approved by TowneBank.
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Leave & Time Off Breadth — PTO, all federal bank holidays, and an extra birthday day off are highlighted, with paid parental leave also offered. Time off can be used for vacation, illness, caregiving, bereavement, and birth/adoption for both full- and part-time staff.
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Wellbeing & Lifestyle Benefits — Wellness initiatives include on-site screenings, fitness-club reimbursement, virtual fitness and mindfulness classes, and various employee discounts. An Employee Assistance Program and wellness resources support everyday wellbeing.
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Retirement Support — A 401(k) with employer contributions through Principal and retirement planning tools are provided. A standard match with full vesting over five years is noted.
TowneBank Insights
What We Do
Founded in 1999, TowneBank is a company built on relationships, offering a full range of banking and other financial services, with a mission of serving others and enriching lives. Dedicated to a culture of caring, Towne values all employees and members by embracing their diverse talents, perspectives, and experiences. Today, the bank operates over 40 banking offices throughout Hampton Roads and Central Virginia, as well as Northeastern and Central North Carolina – serving as a local leader in promoting the social, cultural, and economic growth in each community. Towne offers a competitive array of business and personal banking solutions, delivered with only the highest ethical standards. Experienced local bankers providing a higher level of expertise and personal attention with local decision-making are key to the TowneBank strategy. Towne has grown its capabilities beyond banking to provide expertise through its controlled divisions and subsidiaries that include Towne Investment Group, Towne Wealth Management, Towne Insurance Agency, Towne Benefits, TowneBank Mortgage, TowneBank Commercial Mortgage, Berkshire Hathaway HomeServices Towne Realty, Towne 1031 Exchange, LLC, and Towne Vacations. NOTICE TO CONSUMERS REGARDING MARYLAND LENDER LICENSEES: TowneBank is licensed to engage in business as a Maryland Mortgage Lender and assigned a unique NMLS identifier number: 512138. The NMLS Consumer Access Website is linked here: www.nmlsconsumeraccess.org Interested in joining the Towne Family? Available positions are listed at www.townebank.com/careers. TowneBank and its affiliate companies support a diverse workforce and are Equal Opportunity Employers who do not discriminate against individuals on the basis of race, color, religion, national origin, age, sex (including pregnancy and gender identity), genetics, sexual orientation, disability, veteran status or other classification protected by law.
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