Main Duties :
- Balances client satisfaction with business profitability; understands pricing, margin, and cost-to-serve dynamics in a logistics environment.
- Balances big-picture account strategy with the hands-on management of daily service and operational issues.
- Uses data and KPIs to inform decisions; maintains accuracy and diligence in reporting and operational follow-up.
- Thrives in a fast-paced, ever-changing logistics environment; remains calm and focused under pressure.
- Communicates clearly and confidently across all levels, both internally and externally; skilled in negotiation, influence, and stakeholder engagement.
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What We Do
Ninja Van Group is a tech-enabled logistics organisation, backed by marquee investors including GeoPost, Alibaba Group, and B Capital Group. Launched in 2014 as an e-commerce express logistics company, it reached 100% network coverage by 2018 with over 2,000 stations and hubs across Southeast Asia. Today, around two million parcels course through its network daily. A decade of operations fortified Ninja Van Group’s e-commerce express network, enabling concurrent diversification across the realms of e-commerce and express logistics. To maximise its scale in e-commerce, Ninja Van Group offers a comprehensive suite of solutions – from digital to full-funnel marketing – to help shippers sell better. As a springboard for expansion beyond e-commerce, Ninja Van Group's e-commerce express network lays the groundwork for venturing into other express verticals, including business-to-business inventory restocking and cold chain.
