Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Atlassian is revolutionizing the software development industry and helping teams all around the world like NASA, Nike, Pixar and Tesla to promote humanity through the power of software & collaboration. We have over 236,000 customers worldwide, and the Account Executive help the largest of those accounts scale their investments in Atlassian.
This Account-based Selling role will join our Japan team. Our Account Executives build and implement a sales strategy to improve the adoption of select products and services to our Enterprise customer base. At the same time, we want our Account Executives to be a promoter for their customers, sharing experiences and suggestions with our product and engineering teams, and optimizing our customer experience. All of this is done in tight coordination with our Channel Partners, Product Specialists, and Marketing organization.
Account Executives are consultative, solution-oriented, and creative. They are able to think strategically and effectively prioritize resources to meet the needs of our customers. You need to understand the Enterprise Sales process and be able to help us apply what could work to the Atlassian sales model.
Responsibilities
- Develop and implement named Account or Territory plans geared at both maximising expansion opportunities across a wide portfolio of products and ensuring high bar of customer success
- Maintain full Account ownership while coordinating with a variety of roles to ensure a seamless customer experience
- Work closely with colleagues in the Solution Engineer, Inside Sales, Channel, and Renewal teams to build and execute on effective sales strategies for designated territory or named Accounts
- Strong interlock and engagement with Advisory Service to understand technical initiatives and business outcomes
- Team up with the Renewals Team to maximise customer health and retention
- Establish and maintain productive peer-to-peer relationships with internal Atlassian stakeholders, Solution Partners, and key customers
Qualifications
- 5+ years of experience managing important customer relationships and closing strategic sales opportunities
- Experience utilizing a CRM to achieve and correlate key performance metrics
- Build territory and strategic account plans
- Experience leading Account teams to promote successful customer outcomes
- Engage customers with a consultative, solution-oriented approach in discovering new opportunities
- Experience meeting performance targets
- Contribute to the team culture in a positive, impactful way
- Business Level Japanese or above
- Business Level English or above
- Experience selling SaaS to Dev/IT audiences
- Solution selling to VP and C-level Executives
- Experience working with a channel sales organisation
- Experience with both on-premise and cloud software solutions
It's a bonus, but not required, if you have:
- Familiarity with Atlassian's suite of products
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .
Skills Required
- 5+ years of experience managing important customer relationships and closing strategic sales opportunities
- Experience utilizing a CRM to achieve and correlate key performance metrics
- Business Level Japanese or above
- Business Level English or above
- Experience selling SaaS to Dev/IT audiences
What the Team is Saying
Atlassian Compensation & Benefits Highlights
How does Atlassian ensure its pay and bonus plans are competitive?
Atlassian approaches compensation through a total rewards strategy that combines salary, bonuses, equity, healthcare benefits, flexibility and long-term career development opportunities. The company competes for talent across enterprise software, cloud infrastructure, AI, product development and global technology markets while supporting employees across engineering, product, sales, customer success and operations organizations.
Competitive compensation and equity opportunities: Atlassian offers market-based compensation packages that may include salary, annual bonuses, commissions and RSUs depending on role and level. Employees frequently reference strong compensation, equity participation and competitive pay relative to the broader technology industry. Atlassian is often recognized positively on compensation-related workplace rankings and employee review platforms.
Healthcare and wellness support: Benefits include medical, dental and vision coverage, mental health resources, wellness programs, disability insurance, life insurance and broader wellbeing support initiatives. Atlassian also emphasizes employee wellness through flexibility, mental health resources and work-life balance programs designed to support distributed employees globally.
Retirement and financial wellbeing: Employees receive retirement planning support, 401(k) programs with company matching in eligible regions and broader financial wellness resources. Atlassian’s compensation philosophy emphasizes supporting both immediate financial wellbeing and long-term employee growth.
Flexibility and distributed work support: Atlassian’s Team Anywhere model is a major part of its broader employee value proposition. Employees frequently cite remote flexibility, work-life balance and distributed work support as meaningful contributors to overall job satisfaction and retention.
Career growth and long-term investment: Compensation is reinforced through internal mobility, mentorship, leadership development and opportunities to work on highly visible enterprise software and AI initiatives. Employees often describe career development and ownership opportunities as major strengths of the overall Atlassian experience.
Culture and workplace experience: Employees frequently highlight collaborative coworkers, approachable managers and transparent leadership communication as important parts of the company’s overall value proposition beyond compensation alone. Atlassian’s culture is often associated with strong employee experience and sustainable work practices.
External signals:
- Compensation Reputation: Employees on Glassdoor and Comparably frequently rate Atlassian’s compensation, RSUs and benefits positively relative to peer enterprise software companies.
- Benefits Satisfaction: Comparably reports strong employee satisfaction scores tied to compensation, benefits and work-life balance categories.
- Flexibility as Total Rewards Value: Atlassian leaders reported applications per role doubled after implementing Team Anywhere, reinforcing flexibility as a major component of the company’s broader employee value proposition.
- Retention and Talent Competitiveness: Atlassian continues competing aggressively for cloud, AI and enterprise software talent while expanding investments in AI-powered collaboration and enterprise technologies.
- Equity and Long-Term Incentives: Employees frequently reference equity opportunities and long-term career growth as important parts of the overall compensation experience.
Bottom line: Atlassian supports competitive compensation through a combination of salary, bonuses, equity, benefits, flexibility and long-term career growth opportunities tied to enterprise software and AI innovation at global scale.
Atlassian Insights
What We Do
Atlassian creates teamwork solutions for high-performing teams. Our portfolio of collaboration and work management software products includes Jira, Confluence, Trello, Loom and Rovo. More than 300,000 businesses worldwide rely on Atlassian’s technology, including 80 percent of Fortune 500 companies. Our solutions support various business teams and they help organizations plan, track, and deliver their biggest ideas together.
Why Work With Us
At Atlassian, we believe we can accomplish so much more together than apart — which is why everything from our tooling — to our distributed workforce — to how our teams are structured is rooted in collaboration. Come join us and help unleash the potential of every team.
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Atlassian Teams
Atlassian Offices
Remote Workspace
Employees work remotely.
Atlassians have flexibility in where they work to support their family, personal goals, and other priorities. Our approach to distributed work allows us to tap into talent beyond our office locations, and to reimagine how work gets done.
