Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Title: Senior Account Executive
Location: Leicester
Salary: Negotiable + benefits
Job Purpose
We are currently looking for a Senior Account Executive / Private Client Executive to be based out of our welcoming and professional Leicester office.
This position will manage and develop a portfolio of HNW and Private Client customers, delivering exceptional customer service, strong retention performance, and sustainable growth through new business and account development.
The role requires a consultative approach, ensuring clients receive tailored insurance solutions that meet their individual circumstances and evolving insurance needs.
Key Responsibilities
Client Relationship Management
- Manage and retain an allocated portfolio of private clients.
- Conduct thorough annual client reviews and identify any changes in circumstances, exposures, or insurance requirements.
- Develop and maintain strong long-term relationships with clients, introducers, insurers and internal stakeholders.
- Deliver a highly personalised and professional service consistent with the expectations of HNW clients.
Insurance & Technical Responsibilities
- Obtain and negotiate quotations from insurers and recommend the most suitable cover solutions.
- Ensure all renewals are invited, reviewed and completed within regulatory and business timescales.
- Process new business, renewals, mid-term adjustments and other policy changes accurately.
- Identify gaps in cover and proactively recommend suitable protection solutions.
- Review all policy documentation for accuracy before issue.
- Maintain accurate client records and ensure all communications are appropriately documented.
- Support clients through the claims process and liaise with insurers as required.
Business Development
- Achieve agreed retention, income and new business targets.
- Generate opportunities through referrals, networking and existing client relationships.
- Identify opportunities to cross-sell and upsell appropriate products and services.
- Support branch and team growth strategies through proactive client engagement.
Compliance & Operational Excellence
- Ensure all activities are conducted in line with FCA regulations, Consumer Duty requirements and company procedures.
- Deliver positive customer outcomes and maintain high standards of file quality and record keeping.
- Support credit control activities and assist in timely collection of premiums.
- Complete all mandatory learning, training and CPD requirements.
The Rewards:
- A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.)
- Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation).
- Full support for your professional development (including fully funded qualifications)
Skills & Experience
Essential
- Experience within Private Client, HNW or Personal Lines Insurance.
- Excellent communication and relationship-building skills.
- Ability to manage multiple priorities and work to deadlines.
- High attention to detail and commitment to delivering quality outcomes.
- Competent user of insurance systems, insurer portals and Microsoft Office applications.
- Understanding of FCA regulations and customer outcome requirements.
Desirable
- Cert CII qualified or working towards qualification.
- Experience dealing with complex High Net Worth risks.
- Existing Acturis knowledge.
Teammate Benefits & Total Well‑Being
At Brown & Brown Canada, we go beyond traditional benefits by supporting the total well‑being of our teammates—physically, financially, and personally. This commitment is reflected in our culture and leadership. In 2026, Brown & Brown Canada. was recognized as one of the Best Workplaces™ in Canada and a Best Workplace™ with Most Trusted Executive Teams by Great Place to Work®, the global authority on workplace culture. These recognitions are based entirely on confidential employee feedback across Great Place to Work Certified™ organizations in Canada.
Our programs are designed to help you thrive at work and in life.
Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; Retirement and savings programs, including RRSP with company match, TFSA options
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Increased Stat Holidays & Vacation time, Paid Sick/Personal time, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power to Be Yourself
Brown & Brown is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our values, we steadfast in providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. Brown & Brown will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact us as soon as possible to make appropriate arrangements.
Skills Required
- Experience within Private Client, HNW, or Personal Lines Insurance
- Excellent communication and relationship-building skills
- Ability to manage multiple priorities and work to deadlines
- High attention to detail and commitment to delivering quality outcomes
- Competent use of insurance systems, insurer portals, and Microsoft Office applications
- Understanding of FCA regulations and customer outcome requirements
- Cert CII qualified or working towards qualification
- Experience dealing with complex High Net Worth risks
- Existing Acturis knowledge
Brown & Brown Insurance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brown & Brown Insurance and has not been reviewed or approved by Brown & Brown Insurance.
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Healthcare Strength — Healthcare offerings are broad, spanning medical/Rx, dental, vision, life, disability, and added programs alongside Lyra access with up to eight no‑cost coaching or therapy sessions for teammates and covered dependents. Breadth extends to fertility/adoption solutions, second‑opinion services, diabetes care, and Medicare advocacy.
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Retirement Support — The 401(k) program includes an employer match up to 4% (100% of the first 3% plus 50% of the next 2%) with immediate vesting. Savings support is positioned as a core element of the total‑rewards package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan is available, and the company emphasizes an ownership mindset with a large share of teammates as shareholders. This creates accessible equity participation alongside retirement savings.
Brown & Brown Insurance Insights
What We Do
Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals. Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions. Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®. Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play. With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.
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