Senior Account Executive, Expansion - Enterprise Sales - Germany

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In-Office
Software
New Relic, the Intelligent Observability company.
The Role

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Your Opportunity 

Join our high-performing sales team as a Senior Account Executive, dedicated to driving significant expansion and strategic adoption within a named portfolio of our most critical enterprise customers across Germany. You will be the orchestrator of value, translating complex technical observability capabilities into quantifiable business outcomes 

What You'll Do
  • Orchestrate Value: Develop and execute detailed, multi-year strategic account plans for a defined portfolio of high-value, complex enterprise customers.
  • Executive Alignment: Establish deep, trusted-advisor relationships with key decision-makers, including CTOs, VPs of Engineering, and SRE/DevOps leadership, aligning our observability platform with their critical business initiatives and digital transformation goals.
  • Drive Enterprise Growth: Proactively identify, qualify, and close complex six-figure and seven-figure expansion opportunities (upsell, cross-sell) by deeply understanding the customer's technical architecture, developer workflow, and evolving monitoring needs.
  • Lead the Virtual Team: Masterfully lead and coordinate the virtual account team, including Solution Consultants, SDRs and Marketing  ensuring a cohesive and sophisticated customer engagement strategy throughout the sales cycle.
  • Forecasting Excellence: Maintain an impeccable sales pipeline and deliver accurate quarterly and annual forecasts using Salesforce, providing insightful analysis on deal health and strategic next steps.
  • Negotiation & Closure: Lead negotiations for large-scale, enterprise-level agreements and renewals, managing procurement processes and legal complexities efficiently.
Your Qualifications
  • Extensive experience and successful experience in a quota-carrying, enterprise-focused B2B SaaS sales role, with significant experience in expansion and complex renewals.
  • Enterprise Selling Skills: Proven ability to manage multi-stakeholder, 6- and 7-figure deals with a sales cycle exceeding 6 months, demonstrating command of MEDDPIC/Challenger/Value-based selling methodologies.
  • Executive Communication: Exceptional ability to communicate highly technical concepts to both technical leaders  and business executives in a clear, compelling, and financially sound manner.
  • Strong understanding of the German business culture and enterprise landscape.

Please note that visa sponsorship is not available for this position.

#LI-JJ #LI-IRemote

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. 

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. 

Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

What the Team is Saying

Tracy Williams
Hein Hellemons
Ashan Willy
Essence Walden
Ashan Willy
Lisa Banks
Noah Puckett
Lauren Keeler
Jacob Southerland
Lisa Banks
Diamond Bond
Essence Walden
Wendi Sturgis
Lisa Banks
Wendi Sturgis
Essence Walden
Hein Hellemons
David Cruddas

New Relic Compensation & Benefits Highlights

  • Parental & Family Support Company materials highlight 12 weeks of fully paid parental leave, subsidized backup childcare via Care.com, and family‑forming support through Carrot. These offerings are repeatedly emphasized as standout elements of the package for U.S. employees.
  • Healthcare Strength Benefits include comprehensive medical, dental, and vision coverage, plus mental‑health resources such as an EAP, 24/7 emotional support (Ginger), Headspace, and wellness “NRgize” funds. This breadth positions core health and mental well‑being as a clear strength.
  • Leave & Time Off Breadth Exempt employees are offered unlimited PTO alongside paid holidays, sick time accruals, and two days of volunteer time off. Employer‑verified pages also reference paid holidays as part of the standard package.

New Relic Insights

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The Company
HQ: San Francisco, CA
2,653 Employees
Year Founded: 2008

What We Do

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.

Why Work With Us

New Relic leads in intelligent observability with the only AI-strengthened platform unifying telemetry data. Our culture provides employees cutting-edge technology, unmatched career development, and a true one-team environment where everyone is empowered to grow, learn, and contribute to our collective success.

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New Relic Offices

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We offer hybrid and remote work options, which vary based on the specific role and team. Please check the requisition details and confirm the work arrangement with your recruiter.

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