Senior Account Director

Posted 3 Days Ago
Be an Early Applicant
2 Locations
In-Office
150K-200K Annually
Senior level
Greentech • Other
The Role
Provides executive leadership for a large integrated facilities management portfolio serving a pharmaceutical client. Oversees multi-site operations, financial performance, compliance, client satisfaction, business continuity, strategic planning, capital projects, sustainability, energy management, innovation, and leadership succession. Acts as the executive liaison with client stakeholders while driving operational excellence, regulatory adherence, continuous improvement, and account growth.
Summary Generated by Built In

ABM is seeking a Senior Account Director responsible for providing executive leadership for an integrated facilities management portfolio supporting a large pharmaceutical client. This position is accountable for operational excellence, financial performance, client satisfaction, regulatory compliance, and strategic growth across multiple sites. The role serves as the executive liaison between ABM and the client’s leadership while driving continuous improvement, innovation, and high-performing integrated service delivery.

Pay: $150,000 - $200,000

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. 

You may be eligible to participate in a Company incentive or bonus program. 

Benefit Information: 

ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management      

Responsibilities
  • Lead GMP/GxP-aware facilities operations in partnership with client Quality and Engineering teams (where applicable).

  • Ensure regulatory and client compliance across all integrated facility services.

  • Drive business continuity, emergency preparedness, and operational resilience.

  • Own executive business reviews, strategic planning sessions, and annual account planning.

  • Lead innovation initiatives focused on sustainability, energy management, workplace experience, and operational efficiency.

  • Oversee capital planning and project integration with client stakeholders.

  • Develop succession planning and talent strategies for site leadership teams

Qualifications
  • 7 to 10+ years IFM or facilities leadership experience

  • Experience supporting pharmaceutical, biotechnology, or regulated life sciences environments.

  • Knowledge of GMP/GxP principles and working within regulated facilities preferred.

  • Experience leading integrated facilities management contracts exceeding $20M–$50M annually. 

  • Executive client relationship management experience.

  • Strong financial acumen, including forecasting, P&L, and contract growth.

About Us
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
 
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country.  Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
 
For more information, visit www.abm.com

Skills Required

  • 7 to 10+ years of integrated facilities management or facilities leadership experience
  • Experience supporting pharmaceutical, biotechnology, or regulated life sciences environments
  • Knowledge of GMP/GxP principles and experience working within regulated facilities
  • Experience leading integrated facilities management contracts exceeding $20M-$50M annually
  • Executive client relationship management experience
  • Strong financial acumen, including forecasting, P&L, and contract growth

ABM Industries Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABM Industries and has not been reviewed or approved by ABM Industries.

  • Healthcare Strength — Health coverage includes medical, dental, and vision, with some options described as strong (including no‑deductible choices) and added features to support condition management alongside expanded wellness benefits. Programs such as an Employee Assistance Program and FSA/HSA options further support physical and mental wellbeing.
  • Retirement Support — A 401(k) savings plan with company match and immediate vesting supports long‑term savings. Complementary protections like life, AD&D, and disability insurance bolster financial security.
  • Wellbeing & Lifestyle Benefits — Perks such as paid holidays, vacation and sick/bereavement time, commuter benefits, and discount programs are part of the offering. An emergency relief fund for financial hardship provides additional practical support for eligible employees.

ABM Industries Insights

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The Company
HQ: New York, NY
1,799 Employees
Year Founded: 1906

What We Do

Commercial Cleaning Service That Shines There’s more to janitorial services than a mop hitting the floor. Environmental concerns and new technologies have taken commercial cleaning service to a new level. ABM Janitorial Services combines today’s technology with more than 100 years of innovative experience. That means we can offer you a full range of solutions based on your individual needs – at one site or for multiple locations nationwide. Our uniformed, trained workers use our private label cleaning products and the best equipment for doing the job right. Quality work is reinforced through inspections, detailed record keeping, and exception reporting. Choose ABM for your janitorial services today.

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