The Role
Provide frontline leadership and supervision to security officers across shifts at a hospital, ensure compliance with site procedures, manage SIAT activities, support CCTV and access control administration, assist with audits, reporting, recruitment, and stakeholder liaison to maintain safe, professional security services.
Summary Generated by Built In
We currently have an opportunity for a Security Services Supervisor to join our Health and Education team at Orange Hospital and play a key role in supporting the day-to-day delivery of security services across a busy healthcare environment. Reporting to the Security Manager, you'll provide frontline leadership and operational support to Security Officers on shift, ensuring services are delivered safely, professionally and in line with compliance requirements.
What You'll Do
- Provide day-to-day support, guidance and supervision to Security Officers across multiple shifts.
- Monitor operational performance and ensure security staff are completing duties in accordance with site procedures and service standards.
- Coordinate Security Improvement Assessment Tool (SIAT) activities, including evidence collection, documentation and stakeholder engagement.
- Support compliance requirements, ensuring mandatory training, audits, reporting and record management activities remain up to date.
- Assist with CCTV and access control administration, approved information requests, stakeholder liaison and recruitment activities.
What You'll Bring
- Current NSW Security Licence, First Aid Certificate, Working with Children Check and NSW Driver's Licence.
- Previous experience leading or supervising teams within a security environment.
- Strong understanding of compliance, auditing and operational reporting requirements.
- Experience working with CCTV, access control systems and incident management processes.
- Excellent communication and stakeholder management skills, with the ability to build effective relationships across operational teams and clients.
More than anything, you'll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients.
Why Downer?
Downer plans, creates, and sustains essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving.
What It Means to Belong at Downer
We're proud of our high-performance culture and commitment to diversity, offering:
- Training and development to support and diversify your career.
- With 30% of vacancies filled internally you'll find real opportunities to advance your career.
- Perks@Downer: healthcare discounts, great savings on retail purchases, car purchases and much more.
- Employee Assistance Program: professional support for you and your family when you need it most.
You want your work to matter and so do we. With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds and ideas.
We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging.
We're committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities and lived experiences. Even if your experience doesn't align perfectly with this role, we'd still like to hear from you. If it feels like the right fit, apply - potential counts, and so do you.
Skills Required
- Current NSW Security Licence
- First Aid Certificate
- Working with Children Check
- NSW Driver's Licence
- Previous experience leading or supervising teams within a security environment
- Strong understanding of compliance, auditing and operational reporting requirements
- Experience working with CCTV and access control systems
- Experience with incident management processes
- Excellent communication and stakeholder management skills
Am I A Good Fit?
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The Company
What We Do
Downer Group is a leading provider of integrated infrastructure services across Australia and New Zealand, operating in sectors such as transport, utilities, facilities, and defense.
